New Print driver Causing Unwanted Color Bars on Newly Created Documents

Forum|Forum|1 year ago
August 22, 2024
7 replies
975 views

I had to reinstall a print driver today and now all of my documents created after are printing with some kind of color bar on them but my old jobs/documents can be printed with out it...please help. Thanks in advance

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Correct answer Robert at ID-Tasker

Maybe this will help:

https://youtu.be/0HsgeqNvIX4?si=C5e3tAU0BjFW6ooG

M

mike_2024Author

Participating Frequently

I just want to thank everyone for taking the time to give me some help, I managed to get rid of the color bar, it was actually in the fiery settings but there is still the slug/job info box showing up and I can't seem to find a setting to get rid of that

Robert at ID-TaskerCorrect answer

Legend

Maybe this will help:

https://youtu.be/0HsgeqNvIX4?si=C5e3tAU0BjFW6ooG

Mike Witherell

Community Expert

https://www.youtube.com/watch?app=desktop&v=0HsgeqNvIX4

Mike Witherell

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mike_2024Author

Participating Frequently

Thanks, I have an older system but was able to remove the color bar but can't seem to get rid of the slug box he was referring to on the prints...now another mystery

leo.r

Community Expert

what are your versions of InDesign and the operating system?

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mike_2024Author

Participating Frequently

CS3 (old) windows 10...but it is going through a fiery on my printer and I think that is where I have narrowed down the problem. I believe the driver is the culprit. I have found that I can put the pdf file on a thumb drive and take it directly over to the fiery, import it and then it prints fine.

The techs came yesterday and stripped my fiery down and reloaded the software but because it is such an old operating system they could not install the updates that it had, then they deleted the driver on my computer and re-added it. I am starting to think that it has to do with the driver not being able to be updated and the communication coming from my program

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mike_2024Author

Participating Frequently

So now after playing around this morning I noticed something, it seems to create this whn I duplex something. If I onlyprint a sigle page it seems to come out fine, but whemn I add a second page and duplex it it adds the color bars. Then I can't use that document again because it continues to add them...very strange

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mike_2024Author

Participating Frequently

Here is a picture of what is appearing on my documents. I checked all of the settings and didn't see anything that was set different than my old jobs