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I want to update a previously published document, but InDesign cannot find it. Recently Published it empty, And the Online Dashboard is also empty. What's going wrong here?
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Hi @marcw36526676 ,
are you logged in with the right Adobe ID? The one you were logged in when the document was created?
In any case, I would suggest to log out of the Creative Cloud Desktop App, restart the machine and log in again.
Regards,
Uwe Laubender
( Adobe Community Expert )
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Also check this site to see if something is wrong with one of Adobe's services:
https://status.adobe.com/all_cloud#
But I can see that currently all services should work as intended.
Regards,
Uwe Laubender
( Adobe Community Expert )
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I think I know where the problem is: its between 2 profiles, I switched to a new provider, so I have a new pofile. Problem now is that my online publishing links does not excist anymore. Anyone who knows how to get them back in my new profile? The mailadress I use is the same.
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Hi @marcw36526676 ,
do you have still the same Adobe ID?
If not, you have no access to the publish online projects you have done with the other Adobe ID.
Regards,
Uwe Laubender
( Adobe Community Expert )
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