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Numerous InDesign server crashes

Community Expert ,
Oct 28, 2015 Oct 28, 2015

We use InDesign Server CC 2014 (10.2.0.69) running on a Windows Server 2012 R2. We encounter a LOT of crashes and the crash reports refer mostly (99% of the events) to ntdll.dll as the faulting module, the other ones are MSVCR110.dll or StackHash.

What we tried: deactivate antivirus and running InDesign Server as Administrator. No luck.

Does it sound familiar to anyone?

Thanks!

666
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Community Expert ,
Nov 04, 2015 Nov 04, 2015

Problem solved: crashes were due to a third-party plugin.

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People's Champ ,
Nov 05, 2015 Nov 05, 2015
LATEST

Glad to hear it. Obviously, third parties plugins are item number one in the crashes solving checklist

Loic

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