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Online publish to Facebook - picture is missing

Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Hello

 

Online publishing was not working and I updated to 2023 version, set time, turned off proxy server, rebooted but - when using link from online to facebook - the picture is missing.Any idea why and what else to do to fix ? 

 

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correct answers 1 Correct answer

Community Beginner , Oct 28, 2022 Oct 28, 2022

FB made changes to use of external links - and added their own animated links ads function - so i use this.

 

 

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Community Expert ,
Oct 20, 2022 Oct 20, 2022

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What's Publsih to Facebook? Do you mean Publish Online?

Did you set a cover page? 

EugeneTyson_0-1666268002534.png

 

You can pick a page or upload an image.

Try uploading a image to use as the cover page and see if it helps.

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Hi 

Yes from Indesign publish one works fine (artwork with hyperlink inside) - but when I use link to or on Facebook the image is missing. https://indd.adobe.com/view/417f35cb-5889-4385-a107-24f84b1d1859

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Community Beginner ,
Oct 20, 2022 Oct 20, 2022

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Indesign online publishing when using facebook link to share a doc i get an error message.

User opted out of platform: The action attempted is disallowed, because the user has opted out of Facebook platform.

Does that mean that Adobe is not longer compatible with Facebook ?

 

 

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Community Beginner ,
Oct 23, 2022 Oct 23, 2022

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hi i added a pictures , but links dont work on facebok . Neither does my 1 year old links

 

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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Nothing works. Error not solved

 

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Community Beginner ,
Oct 28, 2022 Oct 28, 2022

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FB made changes to use of external links - and added their own animated links ads function - so i use this.

 

 

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Community Expert ,
Oct 28, 2022 Oct 28, 2022

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I suppose it's a solution for now

 

Report bugs or make a feature request
https://www.adobe.com/products/wishform.html

 

 

Thanks for the update

 

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