Only white Icons since now!

Community Beginner ,
Feb 02, 2022 Feb 02, 2022

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Good morning,
since today's update to 17.1 my InDesign icons are missing. There are only white sheets to see. I have restarted and also looked in the registry for the necessary entries. Everything is correct.
Greetings Helga

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correct answers 1 Correct answer

Adobe Employee , Feb 10, 2022 Feb 10, 2022
I am really sorry for the trouble @Lummerland1956. I can understand your frustration. I would like to know if you have tried the install & uninstall steps as suggested above? If that didn't help, I would request you and others to please try the following steps: Try to change the association to any other app and then revert to InDesign.Uninstall current & any old version of InDesign and install the previous version 16.4.1 and then update to the latest version 17.1.  If that doesn't help eith...

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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  1. To what icons are you refering?
  2. What file  types are they?
  3. Are spot colors envolved?
  4. Where do you see them white?

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Hi Helga,

same on my Windows 10 machine.

After the update all InDesign icons are white regardless what version of InDesign the files were saved with:

 

INDD-Icons-White.PNG

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Feb 03, 2022 Feb 03, 2022

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This is what it looks like for me too.... i am so angry!

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Yeah, they screwed it up, again! This time I can't even figure out a quick fix.

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Community Beginner ,
Feb 03, 2022 Feb 03, 2022

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Too bad!

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Do files open when you double-click?

Have you tried resetting the file association?

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Nothing works except opening the files and yes, a double-click works. This has happened several times in the past and quick change of file associations fixed it. Not this time.

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Community Beginner ,
Feb 03, 2022 Feb 03, 2022

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The same here 😞

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Think maybe I'll wait to update...

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Peter Spier asked: "Do files open when you double-click?"

 

Yes, they do.

FWIW: The issue with the white icon is nothing that can stop me from using this update.

A small nuisance, yes, but nothing that really bothers me…

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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OK. This actually sounds like they forgot to include the icon file.

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Adobe Community Professional ,
Feb 03, 2022 Feb 03, 2022

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Hm. The icons are there for IDML files:

 

IDML-Icons-OK.PNG

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
Feb 03, 2022 Feb 03, 2022

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for me too 

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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What happens if you create a shorcut to one of these files, right-click on the chortcut choose Properties and then press the Change Icon button?

Is the correct icon included in the collection (and for thast matter does the collection come up for C:\Program Files\Common Files\Adobe\Shell\CC.2022\icons.dll)?

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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No. Does not work.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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What directory did the change icon button lead to?

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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Same one. I can change them one at a time, but it won't pick up the change for all of them. I'm going run cleaner and see if it maybe something in the registry is messed up.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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That didn't work. I have to do it for each file.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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It sounds more and more like a coding oversight and maybe not worth the effort to fix. Report it as a bugand maybe the next update will fix it.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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It's not even worth the bug report.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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If nobody files it it won't get fixed.

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Adobe Community Professional ,
Feb 04, 2022 Feb 04, 2022

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Let's face it, it's not getting fixed any time soon anyway. I posted it in the prerelease forum, though.

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Adobe Employee ,
Feb 04, 2022 Feb 04, 2022

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Hi All,

 

I am really sorry to hear about this. I would suggest you try the following steps:

  • Press Window/ Start Button + R
  • Type - Regedit > press enter
  • Go to the following location:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\
  • Locate .idml & .indd > OpenWithList
  • Make sure in Name & Data fields "b" &"InDesign.exe" values are respectively inserted correctly in both the file extension registry settings.
    Note: Ensure characters are entered with the exact letter case (Lower/ Captial), as shown in the attached screenshot.
  • Restart Windows

Anshul_Saini_2-1644014627574.png

 

If you are still facing the issue, please let me know.

 

Regards,

Anshul Saini

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Community Beginner ,
Feb 05, 2022 Feb 05, 2022

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Hella Anshul,

 

I did all that days ago. Unfortunately, it still does not work.

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