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When I click "Reopen" in the dialog box that appears after a crash, a terminal window opens and I can see a bunch of commands being run. Terminal stays open after the document recovery has finished.
Is this normal behaviour? It certainly never happened before in previous versions...
running 16.1 on Mac OS 11.3.1
{Renamed by MOD}
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Hi there,
So sorry to hear about this trouble. That's definitely not a typical experience with the application. To help you with this issue I would need a few more details like:
Regards,
Srishti
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Hi Srishti,
thanks for your reply. It's difficult to recreate the error and record a video, since I can't force the app to crash. 🙂 But I will keep it in mind, if it happens again.
If it helps, I have attached a screenshot of the terminal window from the last time this error occured.
The behavior did not seem to be related to any specific document, but happened on at least two separate occasions.
I will keep an eye on this and will let you know if it happens again. So far everything has been running fine.
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Thanks for sharing the details. I have shared the screenshot with the Product team to take a look. In the meantime, please feel free to add more details if this happens again.
Regards!
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Hi,
I have the same issue did you find a fix for this?
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I am having the same issue as well. Terminal opnes and says it's trying to recover the InDesign doc.
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Hi there,
Sorry to hear about your experience. Would it be possible for you to share the information asked by @Srishti Bali earlier?
I'd recommend trying the steps suggested on this community thread & see if that makes a difference. Looking forward to your response.
Regards,
Ashutosh