Page content gets squished when exporting to a pdf

Forum|Forum|10 months ago
May 7, 2025
2 replies
4468 views

(The page is longer than the others in the deck) When I export it, the content gets squished to the top of the page. Screenshots attached: one image as how it looks in InDesign, the other, what it looks like in the pdf in Acrobat.

Import and export

Peter Spier

Community Expert

I've been watching this for a day now, and one thing that nobody else has mentioned, as far as I've noticed, is that everyone, including me, who has successfully exported the PDF has, obviouosly, been working with the .idml file you posted.

Have you tried exporting that file yourself? It's quite possible that your original has some sort of corruption that was removed through the export to .idml.

E

Eugene Tyson

Community Expert

You're right it was assumed. By me that this was tested. As they opened in previous version and still got same result.

Now the new user account is throwing a different error. Which in my speaks to corrupt install files, which can be common files against versions.

Either the idml clears it up or the cc cleaner tool is required.

I know it says for advanced users but it's not hard to do.

C

christinechoiAuthor

Participating Frequently

What are possible problems I might create by trying to use the cc cleaner tool?

By @christinechoi

Also, you should be able to target which version(s) you want to remove, and you need to remember not to remove any version older than version 19.x if you still need to use it as there are no longer any installers available for anything older than the two most recent releases.

I'm afraid to lose all my settings, so I suppose I'll wait for the next update and hopefully that will work. Thank you all for trying to help me with this issue. All the best.