Copy link to clipboard
Copied
It started back in March and has persisted ever since.
I have the latest, updated version of InDesign and Windows 11. I did not make any changes prior to the issue, and I have a newer desktop computer. I have been working with InDesign since it was the Pagemaker program, so knowledge is not an issue here. And, I have never had this problem in my 33 years of using Adobe programs.
That being said, here is the issue:
Randomly, when I edit an existing paragraph or character style, it can take 30 seconds to over a minute to be able to make that change. It happens when I choose a different setting, and also when I hit okay.
I am a book designer and work on book interiors every day, and this is KILLING my workflow.
Any help with this issue would be much appreciated.
Thanks!
I downloaded your book file and followed your video.
There no lag on my end - I will test on my Windows 10 machine 8gb later today if I get a chance.
This is on InDesign 20.3 (just updated today)
And using Mac OS 14.4.1 - with 36gb RAM
No issues.
The fonts are not loaded. As I didn't activate them.
So when I load the fonts Garamond Pro Regular is causing major issues
When I look at the font
So when I was fixing this to a Garamond Premier Pro from the Adobe Fonts - I exported to I
I think it might be that font that is the issue - however, I don't have the same issue as you with the lag.
But surely that font is not helping matters. It was only 3 spaces in the document.
Maybe try changing your Word Document font to something else.
Select all and change it to Arial
the bold/italic should retain
Save it as .doc file (not a docx)
Then import the new doc file and see if the issue persists.
See if that improves things.
I have found that restarting ID (InDesign) helps and also deleting ID caches before restarting also helps. Here is where the caches are located: Local Disk c:/Users/Owner/AppData/Local/Adobe/InDesign/Version 20.0/en_US/caches/
I delete these files:
AdobeFontList.lst
FontClassificationCache.txt
FontMaskCache
and the TypeQuestCachse folder
And, I have found that the Adobe Garamond Premier Pro is corrupted and causes many issues.
Hi everyone,
I've walked through your workflow on both InDesign 20.2 and 20.4.1 here and wasn't able to reproduce the lag. Edits to paragraph and character styles were instantaneous for me. To dig in further, could one of you package up a simple sample file with all the needed fonts and linked assets and share it here or send it via DM if it’s confidential? You can package by choosing File > Package and then upload the resulting folder. Reference: https://adobe.ly/3TNhQre
I'm also checking t
...Hi everyone,
Thank you all for continuing to share your experiences and for providing the sample file.
I've connected with the product team and shared the details you've reported, including the recurring lag on Windows 11 systems that many of you have traced back to the 20.2 update. After testing the shared file across both 20.2 and 20.4.1 builds on Windows 11, the team has not been able to reproduce the slowdown when editing paragraph or character styles. Performance appears to be normal on
...Copy link to clipboard
Copied
Please read through previous threads. I shared a tremendous amount of information.
Were you ever able to successfully purge your font caches?
Did you ever try resetting your InDesign preferences?
Did you ever try a full uninstall and reinstall? Maybe with the Adobe Clean Tool?
The fact that numerous other people were able to open your file and didn't experience any slowdown at all makes it pretty clear that the problem is related to your workstation. Sometimes, changes happen that you don't make to your system, that lead InDesign to run like it's kneedeep in mud. I experienced Adobe Fonts-related slowdowns exactly like the ones you described, and I fixed it (after a few days of fruitless troubleshooting) by purging my font caches. It took me a few tries - I had to do it twice in safe mode, with a hard reboot in between. I had to make sure that Windows font caches were cleared, as well as all InDesign caches.
@Emeka Jones since you've clearly read @victoriawolf's thread, I'd suggest that you try those troubleshooting steps. Especially suggestions from @rob day and @Eugene Tyson on the third page of that thread, relating to deletion of Windows font cache and all InDesign caches, and maybe a full uninstall/reinstall with the Adobe Clean Tool.
Copy link to clipboard
Copied
Let's be clear, InDesign is not running "like mud" in any way other than the character and paragraph styles. And many other people are having a similar issue. I have spent hours on this issue; the only thing left to do is to use the Adobe Clean Tool. I am recovering from surgery, so I am not sure when I will be able to do that. Hopefully, someone else can figure this out and post what the real solution is.
Copy link to clipboard
Copied
The reason is your fonts. Cc cleaner might work.
But unless you fix the issue with your fonts then you'll likely be back to where you are now.
Copy link to clipboard
Copied
I have removed all Adobe-activated fonts twice, and there was no change. I deleted the font cache multiple times as well, with no change.
Copy link to clipboard
Copied
I have removed all Adobe-activated fonts twice, and there was no change. I deleted the font cache multiple times as well, with no change.
By @victoriawolf
Maybe the problem is with fonts that came from other apps?
Like Microsoft Office - or manually installed.
Copy link to clipboard
Copied
I don't have many other fonts installed as I use Adobe fonts nearly exclusively. I do have a few others installed, and none were installed around the time the issue started.
Victoria
Copy link to clipboard
Copied
I don't have many other fonts installed as I use Adobe fonts nearly exclusively. I do have a few others installed, and none were installed around the time the issue started.
By @victoriawolf
It's not about when they were installed.
It's that they are in the system.
Could you please try and remove / uninstall them - but make copies first.
Copy link to clipboard
Copied
Hi Victoria,
I was having a particularly tough time with replacing a bullet font in the styles palette, and driven to desperation, I tried this. So far it has worked on the (large, complex) document I am using today, with no slowness or weird lags anymore. I need to try my other regular long-form files that have been slow, but I wanted to share in case it works for you:
I went to my main Windows font folder, which for me is:
C:\Users\karen\OneDrive\Fonts
I cut all the fonts and pasted them into a folder on my desktop, leaving the folder empty.
Many of the docs I use now are largely Adobe-subscription fonts, so in this case, it didn't affect my use of the one document at all. But I plan on adding back in fonts as needed for InDesign docs I am using, and seeing if this works or if I can ID a problematic font. I had fonts and folders of unused fonts from computers going back to probably 2000, so I am sure there is plenty of garbage in there (along with some very high quality purchased fonts from Emigre, foundries, etc.), but many of the fonts I do not need, or have been incorporated into the Adobe subscription.
Maybe give it a try? I will update again after I see if this really helped more of my workflow.
--Karen
Copy link to clipboard
Copied
One thing I haven't seen mentioned is the "Auto-add Adobe fonts" preference (under "File Handling," for some reason. A number of problems surfaced, starting around mid-2023, that traced to this preference being turned on, as it is by default. Turning it off made the problem go away. I'd strongly recommend trying this, especially if you have fully licensed and installed fonts that are also available as Adobe Fonts download.
Copy link to clipboard
Copied
I have turned it on and turned it off, and there is no change. I only use Adobe fonts for Adobe programs and do not install for system-wide use.
Copy link to clipboard
Copied
Hello @redwolfgirl66,
Would you mind trying the following steps and checking if it helps:
Also, try running InDesign under a different administrator account (Windows / macOS) and share your observations.
Looking forward to hearing from you.
Anubhav
Copy link to clipboard
Copied
Hi @Emeka Jones,
Thanks for reaching out. To better understand what's going on, could you please share which version of InDesign you're using and the details of your operating system? Also, does the slowness happen with just one file or across all your documents? Let me know if the delay occurs only when editing existing styles or if it affects creating new ones as well.
If you can, a short screen recording of the issue would be really helpful. Also, please don't forget to respond to the expert's question about the font you're using asit might help narrow things down.
Looking forward to your update.
Abhishek
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hello Abhishek,
I am using the latest version 20.3.1, and I have attached a screenshot of my Windows operating system. The slowness happens on a new file and all documents when you want to add/edit paragraph styles. Also, attached is a screen-recorded video to show.
Thanks.
Copy link to clipboard
Copied
How many fonts do you've installed in the system?
Because it looks like A LOT?
And with only 16GB of RAM - your machine is "suffocating"...
Copy link to clipboard
Copied
Maybe it's an artifact of having to work on so many languages, but I have what I think of as "a lot" of fonts installed, with a large number of language-specific fonts permanently installed. From that point of view, Emeka's video doesn't show A LOT of fonts. From what we can see from the scrolling around at the end of the video (when the Fonts dropdown finally populates) Emeka has fewer fonts installed than I do, on a faster system with a newer processor and the same amount of RAM (I know, I know, 16 gigs is just barely enough to get by) , but much laggier font menu behavior.
Copy link to clipboard
Copied
It might sound silly, but who knows...
Copy link to clipboard
Copied
Hi @Emeka Jones,
Thanks so much for sharing the version details and screen recording, that really helps! I tried reproducing the issue on my system (Windows 11 with InDesign 20.3.1), but everything seems to be working normally on my end. Based on what you've shared and what the experts like Joel and Robert have mentioned, it's quite possible that this is system specific.
I'd suggest going ahead with the troubleshooting steps they recommended, especially purging the font caches and possibly using the Adobe Cleaner Tool for a fresh reinstall. Please do keep us posted after trying those. We'd love to know if they make a difference for you.
Also, @Robert at ID-Tasker, just curious, when you mentioned that the thread seems to be “corrupted,” could you point out what exactly looks off on your end? I'm seeing everything display fine here. Let's sync up on that.
Looking forward to your update, Emeka!
Abhishek
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Hi @robert Tkaczyk,
Great catch! I just checked and noticed it had been moved (wasn't me either). I've gone ahead and merged the parent thread with this one so the full context is preserved.
Thanks,
Abhishek
Copy link to clipboard
Copied
Great, thanks @Abhishek Rao.
But now, we will be getting notifications about all the "new" messages again? 😉
Copy link to clipboard
Copied
If I remember correctly two threads were created and replied to separartely - I could be wrong.
Copy link to clipboard
Copied
I have the same problem, I've been working with InDesign since 2012 on books, Windows 11, all drivers updated. I think the delay in the paragraph style options menu started with the 20.2 update a few months ago. Like you said, it gradually gets worse over time until it can take a minute for the style dropdown to show, or to be able to click ok.
Copy link to clipboard
Copied
I wish I could pinpoint exactly when it started happening, but I think you are probably close in saying the 20.2 update. It appears now, with the latest update 20.4.1, my workaround of shutting down ID and deleting type caches is not working as well. I have been told over and over that it is my system causing this, and I don't agree. I have been working with Adobe products since their inception, and this has never happened before. And, now that more are coming out and saying they have the same issue, I am thinking it is a Windows 11 or Adobe issue. I find it hard to believe that all of us experiencing this issue would have the same misconfiguration or damaged files.
Copy link to clipboard
Copied
Hi everyone,
I've walked through your workflow on both InDesign 20.2 and 20.4.1 here and wasn't able to reproduce the lag. Edits to paragraph and character styles were instantaneous for me. To dig in further, could one of you package up a simple sample file with all the needed fonts and linked assets and share it here or send it via DM if it’s confidential? You can package by choosing File > Package and then upload the resulting folder. Reference: https://adobe.ly/3TNhQre
I'm also checking this with our product team and will keep you posted on any updates.
Thanks for hanging in there with us!
Abhishek
Find more inspiration, events, and resources on the new Adobe Community
Explore Now