• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

pdf file will not place into Indesign

New Here ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Hi All

 

When i try and place a pdf into Indesign i get the following message "cannot open the pdf file". The pdf comes from an external source so not sure what the issue is. Previous pdfs from them were ok when placing them in Indesign. I have tried click on the import options in Indesign but still no joy.. Any ideas why this would happen. Never had this issue before.

 

Cheers

 

Tom

 

TOPICS
Import and export

Views

266

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Advisor , Mar 22, 2021 Mar 22, 2021

Hello,

 

If you have Acrobat Pro DC you can try optimizing the file, under the file menu go to "Save as other....Optimzed PDF"

Screen Shot 2021-03-21 at 9.08.12 AM.png

You may need to go under the settings and make adjustments as needed.

Screen Shot 2021-03-21 at 9.07.18 AM.png

Regards,

Mike

Likes

Translate

Translate
Community Expert ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Will it open in Acrobat?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Hi Bod

 

Yes i can open it in Acrobat, i have tried resave it as a pdf in acrobat and then place this pdf into Indesign but get the same message, if i hold down shift and try placing the pdf in i can see the actual image of the pdf in preview but it still wont place? Im stumped, i asked a friend who works off a Mac and he tried to place in into his Indesign but gets the same message.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Hello,

 

If you have Acrobat Pro DC you can try optimizing the file, under the file menu go to "Save as other....Optimzed PDF"

Screen Shot 2021-03-21 at 9.08.12 AM.png

You may need to go under the settings and make adjustments as needed.

Screen Shot 2021-03-21 at 9.07.18 AM.png

Regards,

Mike

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Can you share the PDF via Dropbox or your CC account?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2022 Jun 08, 2022

Copy link to clipboard

Copied

I'm having the same problem. Never had an issue before. InDesign isn't even recognizing it as an importable file.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2022 Jun 08, 2022

Copy link to clipboard

Copied

LATEST

Issue resolved with update. Please disregard.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines