PDF Printing Issues from InDesign 20.0: Printer Outputting Blank Pages with Error Codes

Forum|Forum|1 year ago
October 21, 2024
2 replies
246 views

Hey,

I am running InDesign 20.0. Everytime I save this specific file I have been working on as a PDF and print it, the printer starts printing 400-600 blank pages with error codes on them. I have tried pasting all my pages on a fresh new document-same problem. I usually save it out as a PDF Press Quality size so maybe that's the issue? The only thing I have found to work is printing directly from the indesign file. But the thing is I need this to be a PDF that can be printed properly as it is going to be sent out and printed in bulk by other people who will have access to the file. Does anyone know what it could be? Or is there something corrupt within the document or the way I am exporting it? Thank you to anyone that can help!

SM_MasterPackageGuide_2024.zip

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Robert at ID-Tasker

Legend

@Alisa348099045xvc

People report a lot of problems with exporting PDFs from latest InDesign version - can you go back / downgrade to 19.5?

Abhishek Rao

Community Manager

Hi @Alisa348099045xvc,

Sorry to hear about the trouble you're facing with printing PDFs from InDesign 20.0. To help troubleshoot this issue, could you please provide some additional details?

What operating system are you using?
Could you share the exact printer model you're working with?
What are the error codes that appear when the printer starts printing blank pages?
It would be great if you could provide a screenshot of your print settings when exporting the PDF.

These details will help us identify the root cause of the issue and find a solution. Looking forward to your response!

Best,
Abhishek

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