PDFs from InDesign not updating

[KirkStudios]

I've noticed recently when I export a PDF from InDesign, then go back into InDesign to make changes, the follow-on PDFs export and open without the changes intact. The InDesign file does not lose the changes, but the pdf won't update when replaced unless I quit Acrobat and relaunch. Is anyone else seeing this happen?

[Ten A]

Moved it from Forum comments to InDesign forum.

[Srishti Bali]

Hi KirkStudios,

As per your query, when you are trying to export PDF again after making some changes, PDF does not show changes.

Is it happening with one particular file or with multiple files? Would you mind sharing your file?

Also, please try saving on the desktop with a different name.

Regards

Srishti

[KirkStudios]

Well, it's sporadic, but with multiple files. Some days it happens with any file I'm working on in InDesign. If I rename the file, it solves it. Other days the problem does not happen at all. I first noticed it several months ago when I sent a file to a client and they commented that updates were not made. Today, it hasn't yet been an issue. Since it doesn't seem to happen out of Illustrator, I think it's an InDesign export issue, but again, it's sporadic. Was just curious if anyone else noticed this. I don't recall last file it occurred on, so at this time I wouldn't know which to share.

[Srishti Bali]

Hi KirkStudios,

I tried to replicate the issue at my end however unable to do so. If you face this issue again, please feel free to reply on the same thread.

Regards

Srishti

[KirkStudios]

Thanks Srishti, I will!

Karen

[Erica Ras]

Hello, I am having the same problem. Is there a solution?
Best regards, Erica

[IlaMos]

Hi, I have also experienced the same problem, but it should be an Acrobat issue. In fact, if I try to open the pdf with a previous version of Acrobat everything is all right. I noticed that it happens when I try to export again and again the same pdf with the same name. It's just as if it can't overwrite it or it has the previous and wrong version in the cache. If I try to export the same pdf from Id but with a different name, it works. 

[Eugene Tyson]

Windows or Mac?

What version?

Any updates available? 

[IlaMos]

Hi, I am on a Mac, with Acrobat DC updated to the latest version. 

It does not happen every time, but still it's pretty annoying.

Thanks

[Eugene Tyson]

Honestly might be a Mac thing. Are you exporting the desktop?

i had this a few weeks ago I have to save two files to the desktop to combine them, anyway, I needed to change the files and Everytime I exported to 1 page file and opened it it would show two pages. As I think it was still accessing the deleted two pager.

It's strange I never did get to the bottom of it.

[IlaMos]

No, I am exporting to a classic folder ... unfortunately it looks very random and it's impossibile to predict when it will happen. The only solution seems to be changing the pdf name every time. 

[Test Screen Name]

Does quitting Acrobat (NOT just closing the documents) fix it?

[IlaMos]

Unfortunately with one file it did not work. With another one it worked. It's strange.

[恵士5E73]

Windows 10 same issue, why this is not fixed...? I can see treads from 2017...

[Geоrge]

This is intermittent failure, creators of InDesign/Acrobat can't find same bug on their side. For example - I do never have this bug too. 

If you have this bug here and now - please connect with Adobe support chat about it. 

[Jeff Witchel, ACI]

I have the same issue on very rare occassions. When it does happen, throw out the old PDF before exporting and the problem will go away going forward.

[Derek Cross]

As usual, Jeff hits the nail on the head.

[alexa93939331]

That didn't work for me but deleting and reinstalling Acrobat and updating InDesign did the trick.

[JessicaWaters]

Having this same issue, but normal workarounds are not working this time. I've run into this issue periodically before, where changes in an indesign doc register on the ID doc, but new pdfs just show the old version, without updates. In the past, Deleting all versions of the PDF, shutting down InDesign and Acrobat and relaunching them both, and Renaming the InDesign document something entirely new has resolved the issue... this time, no such luck... any suggestions? I've got a newspaper that needs to go to print, and several edits will not show up on the PDF!

[Willi Adelberger]

Before the altered INDD is exported, you should close the old pdf version. Otherwise you will see no changes.