Permission from IT administrator required enable apps management

[Nikki5FC8]

This image popped up on creative cloud as I was trying to install Indesign. Not sure why as it is my personal computer. 

[Peter Spier]

Are you set up as an adminitrator account?

[Nikki5FC8]

No it is my personal mac

[Peter Spier]

Do you have the ability to install other programs? I don't know what sort of users rights are enabled by default on Macs these days.

Have you tried rebooting?

[Nikki5FC8]

I have installed photoshop without a problem however it wasn't via creative cloud. I just want to install Indesign. I have already tried restarting my computer

[Peter Spier]

What version of Mac OS?

Try logging out of creative cloud and logging back in.

[Nikki5FC8]

Mojave 10.14.6

[Peter Spier]

any luck with the logout/login?

[Nikki5FC8]

Nope no luck. It is a university account if that helps 

[Peter Spier]

Coording to https://helpx.adobe.com/indesign/system-requirements.html current version of Indesign requires 10.15 or higher, so that could be the issue and the error message is a red herring.

[Nikki5FC8]

I will try that!

[Anshul_Saini]

Hi there,

Sorry to hear about the trouble you are facing. In addition to @Peter Spier suggestion, you may try the steps suggested in these community posts (https://community.adobe.com/t5/enterprise-teams-discussions/enable-the-apps-tab-in-creative-cloud-de...) (https://community.adobe.com/t5/download-install-discussions/creative-cloud-app-can-t-manage-apps-don...). Let us know how it goes.

We'll be looking forward to your response.

Regards,

Anshul Saini

[Laubender]

Nikki said: "Nope no luck. It is a university account if that helps"

Ah. That's the point.

You are blocked by your IT admin to install software on your machine.

Contact the IT department. They have the say on your machine.

They should be able to help you.

Regards,

Uwe Laubender

( ACP )