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StianDahl
Participant
March 5, 2017
Answered

phonenumbers in interactive Pdf

  • March 5, 2017
  • 2 replies
  • 1802 views

I want to make phonenumbers interactive. 

After searching the net, i found the solution :

1.) mark phone number

2.) create hyperlink

3.) Choose Url

4) Type :   tel:+47********  (fill in phonenumber of course)

5) publish your interactive pdf

And then....it doens´t work.

Tried both with and without country prefix.

When i open the hyperlink it will just open the browser with : The URL can´t be shown

It seems to work for everybode else, so where do i go wrong ?

    This topic has been closed for replies.
    Correct answer Sandee Cohen
    But i see, even if it´s working for me in the end, it may not work for my readers later on. I guess i have to find a other solution.

    That's the best comment in this thread.

    2 replies

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    March 5, 2017

    As interactive PDFs have a lot of limits on a mobile OS I would recommend making a link to a web page with the phone number. From there you can touch and talk with all browsers.

    Don't expect everything from a PDF, they have limitations and are strictly page orientated files.

    Sandee Cohen
    Sandee Cohen
    Legend
    March 5, 2017

    You're doing the right thing, but you can't test it on the desktop using PDF. (Or at least I wasn't able to.)

    What I did, and it worked, was to export an interactive PDF to my Dropbox, and then on my iPhone, open the PDF through my Dropbox app and then click the link.

    It dialed the number.

    And thanks! I would have never expected a telephone link to work. And now I will test it in ebooks, FXL, and PubOnline.

    S
    StianDahlAuthor
    Participant
    March 5, 2017

    I did open it on my phone, should have written it more spesific. But no links are working out. Thank´s anyhow. It seems at least it is working for everybody else, so a good sign of my doing something wrong.

    Sandee Cohen
    Sandee CohenCorrect answer
    Legend
    March 5, 2017
    But i see, even if it´s working for me in the end, it may not work for my readers later on. I guess i have to find a other solution.

    That's the best comment in this thread.

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