Placed Images Not Showing/Showing up White

Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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Hey community,

 

All of a sudden (overnight) my placed images started not showing up. To clarify, there is definitely images present, as when I click on the object I can see the size, move it around, see the "linked file" in the link bar. But it just isn't showing the image. I tried resetting my preferences, changing the display performance, restarting my computer and InDesign, linking the files from a different location, trying on different files, etc. I have read all the forums for similar issues but nothing is working. I am at a loss. Thanks so much for your help

Screen Shot 2022-07-22 at 9.24.16 AM.png

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Community Beginner , Jul 22, 2022 Jul 22, 2022

FIGURED IT OUT. The files were originally in HEIC form. When I renamed them, they started showing up as jpgs, even though they were not formally converted. When i formally converted to JPG, it worked. 

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Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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As an update: it appears that photos that are originally sourced from my desktop do show up when placed. But when I take the photo from dropbox and put it on my desktop to place it, it does not show up. I need it to be linked to dropbox, so moving everything to my desktop is not an option.

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Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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FIGURED IT OUT. The files were originally in HEIC form. When I renamed them, they started showing up as jpgs, even though they were not formally converted. When i formally converted to JPG, it worked. 

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Adobe Employee ,
Jul 22, 2022 Jul 22, 2022

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Hi Jamie,

 

Thanks for reaching out and sharing the solution, I am sure, this will help other community members. Feel free to reach out if you need any further assistance.

 

Regards

Rishabh

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