Police sur Indesign

New Here ,
Sep 16, 2022 Sep 16, 2022

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Bonjour,

J'ai activé une police provenant d'Adobe Font. J'ai vérifié dans le cloud, elle est active et pas de point rouge pour signifier qu'il y a un problème.

Je l'ai testé dans Illustrator, elle fonctionne.

Dès que j'essaye de l'appliquer sur un fichier, nouvellement créé ou ancien sur Indesign, la police ne s'applique pas au texte. Je reste toujours sur la police de départ.

Impossible de tester sur un autre ordi avec ce même compte.

C'est urgent car le client attend le fichier.

Je tiens à préciser que c'est la font utilisée par la companie et donc je ne peux pas en utiliser une autre. Il ma faut vraiement avoir une solution s'il vous plait...

Merci par avance ! 

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Bug , Sync and storage , Type

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Hi @Objectif26146126ha9c,

See the following link it might help

https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

If it does not then do contact support for assistance

-Manan

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Thank you for the answer but I had already try out all of this. Nothing worked.

I just tried to reach  the assistance but it's not working neither

 

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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What is the font's name?

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New Here ,
Sep 16, 2022 Sep 16, 2022

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Ronnia

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Adobe Employee ,
Sep 16, 2022 Sep 16, 2022

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LATEST

Hi @Objectif26146126ha9c,

 

Sorry to hear about the trouble. Please try the suggestion shared by Peter, and in addition to that, you can also try re-activating the font. Once the font has been reactivated, please try the steps shared below:

 

  • Sign out of InDesign & Creative Cloud Desktop app.
  • Close CoreSync services from the Task Manager/Activity Monitor.
  • Reboot the computer.
  • Sign back in on the Adobe CC Desktop app and launch InDesign from there and test again.

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Community Expert ,
Sep 16, 2022 Sep 16, 2022

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Does it work if you log onto the computer using a new User account?

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