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BAJS27
BAJS27
Participant
August 10, 2021
Answered

Popup when I open a file telling me I have missing fonts....not popping up

  • August 10, 2021
  • 4 replies
  • 986 views

Not sure what I dismissed or option I changed, but suddenly when I open a file that has missing fonts I no longer get the popup allowing me to substitute them.

 

I don't really want to go through 200+ instances of changing each instance, and no unfortuanately they did not use character styles. (I already have the fonts, just not the OFT versions - they are all differing weights of Roboto, or Roboto Condensed).

 

Does anyone know where the check box is that I need to check again so it pops up each time I open a file like this?

This topic has been closed for replies.
Correct answer SJRiegel

I don't know why the pop-up is gone, but you can access the Find/Replace Font dialog from the Type Menu

4 replies

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
August 10, 2021

You can reset the warning in the prefs. It's a button at the bottom of the General panel...

    BAJS27
    BAJS27Author
    Participant
    August 11, 2021

    Perfect. Thank you. That fixed it....and then a litte later is stopped popping up again. Not to worry though, I have missing fonts set to be highlighted (plus I'm always checking preflight before exporting) and now I know where the option is to replace them, all is golden.

    L
    Community Expert
    LaubenderCommunity Expert
    Community Expert
    August 10, 2021

    If you have the say on this best provide or install font files instead of activating fonts from the Adobe Fonts service.

    Install the otf font files all over the place. Install them for All Users when on Windows which requires admin rights, I think. Or provide them with the Document fonts folder. But do not do both.

     

    Regards,
    Uwe Laubender

    ( ACP )

      BAJS27
      BAJS27Author
      Participant
      August 11, 2021

      I've unsynched on both machines with Roboto on Adobe Fonts, but we were still getting the same problem: OTF on hers and TTF on mine (our purchased Roboto files are all .ttf).

       

      Over night and a reboot later it has stopped doing it and it works for both of us now. Thanks for the all the info.

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      August 11, 2021

      Well, "a reboot later" are the magic words, I think…

       

      I noticed that I had to restart InDesign to make sure the font management does the right thing in a different case with a missing font that was also missing in a placed SVG file. Before that restart I had a perfect text rendering with the font on the page but at the same time a missing font warning with the usual pink bar behind the text:

       

       

      Weird, isn't it? A restart of InDesign cleared all this:

       

      Regards,
      Uwe Laubender

      ( ACP )

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      August 10, 2021

      Hi WESTMAC Marketing,

      if the document is using the Roboto OTF fonts from the Adobe Fonts service you have to supply the OTF fonts!

      And not font files from e.g. Google fonts that come as *.ttf font files even if you see no difference in glyph shapes or hyphenation. If you do not do this you risk changes in the position of the first baseline of the text in text frames. We already had that case here in the forum…

       

      And also make sure that there is no Roboto font file placed in a Document fonts folder or the Fonts folder of the InDesign Application folder or manually installed in the system…

       

      Regards,
      Uwe Laubender

      ( ACP )

        BAJS27
        BAJS27Author
        Participant
        August 10, 2021

        When my collegue opens the file it's making it switch from TT fonts, when I open it, it is making me switch it from OTF fonts. I really don't mind which one we have, we have both creative cloud and we have bought a license for Roboto.

         

        I'm not sure why it conflicts, but yes it's annoying even with substituting them some documents require me to change fix the baselines in ext frames. I don't really care which version I use, just want them the same on both computers, and need o make sure they can be used in other applications like Word, Excel and Outlook.

        S
        SJRiegelCorrect answer
        Legend
        August 10, 2021

        I don't know why the pop-up is gone, but you can access the Find/Replace Font dialog from the Type Menu

          BAJS27
          BAJS27Author
          Participant
          August 10, 2021

          Thanks. that will do just fine. Didn't realise it was located there!

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