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Preview disappears in presentation mode

Explorer ,
Jul 07, 2021 Jul 07, 2021

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Hello all. I've seen similar problems posted, but none precisely the same as mine. 

 

Every time I use Presentation mode, with several different documents, the preview shows up for a moment and then vanishes. The screen, which is black in Presentation mode, goes gray at that point--the whole screen.

 

So, not a corrupt file but something in the program itself--or my computer (2017 MacBook Pro running Mac OS 11.4). Is this a none problem, hopefully with a solution, that I've overlooked? 

 

Thanks. 

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correct answers 1 Correct answer

Adobe Community Professional , Jul 07, 2021 Jul 07, 2021
Hi @JimAustin: I have the same setup but I'm not having that problem. This may point to a need to rebuild the preferences. https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/ ~Barb

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Adobe Community Professional ,
Jul 07, 2021 Jul 07, 2021

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Hi @JimAustin:

 

I have the same setup but I'm not having that problem. This may point to a need to rebuild the preferences.

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

~Barb

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Explorer ,
Jul 08, 2021 Jul 08, 2021

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Barb, that worked and could hardly have been easier. Thanks!

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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We are always happy to help, Jim!

 

~Barb 

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