Increase your bleed and background color/graphic area until they extend into the crop marks.
Your first picture shows only bleed marks, the second only crops, which, in my opinion, are not properly offest. ALL marks should appear completely outside the bleed area so that they do not accidentally show in case of poor trimming.
Hi Peter, If the document includes a bleed, but the Bleed is set to 0 in the Print or Export dialog, the Bleed and Crop marks would be on top of each other and there would be no bleed area, which might be what‘s happening in @Pop24801432prm6 ’s first capture
I suppose that's possible, only the OP can say if that's the case. What strikes me as very strange is the appearance of objects that seem to extend beyond the bleed boundary in the first image.
It would help to see the Marks and bleeds dialog from the OP's settings.
It might be a combination of things, but I'd first look to see if there is bleed content past the document edges. That's what it looks like to me, and would be the easiest mistake to make overall.