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April 8, 2020
Question

Printer selection failed error

  • April 8, 2020
  • 0 replies
  • 516 views

From time to time I have an issue when I try to print  where the default printer shows up as PostScript File, and if I try to change it, I get an error saying: 'Printer selection failed. Reverting to previous selection.' Any file I try gives me the error. Normally restarting my computer fixes it, but I'm working from home and using a remote desktop connection, so I can't technically restart.

 

I've tried any relevant solutions here: https://helpx.adobe.com/ca/indesign/kb/error-print-engine-failed-print.html

including re-creating the preferences file, but nothing has worked. 

 

edit: forgot to mention I'm using CS6!

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