Problem copying between documents in version 2023?

[Will2112]

Hello,

I recently upgraded to version 2023 of Indesign (build 18). Since upgrading I've been unable to copy content between documents. Indesign becomes unresponsive, memory use rises about 90%, and I have to shut it down. 

My guess is that by converting my documents to the new format the files became corrupted? 

I've tried to solve this problem by producing a new version of the document: producing an IDML version and then producing a new INDD file but that hasn't solved the problem.

Any help would be appreciated,

Will 

[Willi Adelberger]

Are both documents Saves AS with the same version as it should be and not only opened and copy. & paste.

Do you use Paragraph, Character & Object Styles? Or did you manually format your document? Avoid that.

[Will2112]

Yes, they are both documents are the same version of Indesign. No, I didn't copy and paste; I used the Move function. Yes, I use paragraph styles.

[Steve Werner · Accepted solution]

Sometimes when updating InDesign to a new version, it's necessary to restore the InDesign preferences and caches. It would be worth trying. Here's how:

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

[Bill Silbert · Accepted solution]

Since this began happening after upgrading I would suggest resetting your InDesign preferences. This will restore the program to its defaults. When upgrading useres are offered the option to import previous settings and preferences. I have found that this often leads to poor performance in the new version. Whenever I have upgraded to the latest version I have started from a "clean" program and have yet to have any issues with new versions.

To reset InDesign preferences:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.