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Problem with CC 2017

New Here ,
Nov 03, 2016 Nov 03, 2016

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I seem to have missed the checkbox to save my older version of CC, and now my Custom Scripts for InDesign won't work. It shows an error ( -2741 ) and asks where

CC 2015 is located. I have never had this happen before in all of the years of updates. Anyone know how to fix this?

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Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

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Hi Grant Zerkee,

Please follow the steps to install InDesign CC2015:

1. Navigate to creative cloud application

2. Select View previous versions option available in the "Find Additional Apps" section by selecting "All Apps"

cc.PNG

3. InDesign will be seen in the Apps panel and a drop down list will be available on install button.

4. Select CC (2015).

5. Installation of InDesign CC2015.0(11.0.0.72) will begin

6. After successful installation of product, InDesign CC2015 updates will be available(If the updates are not available select "Check for app updates" option in Creative cloud application)

7. InDesign CC2015.4.1 will be installed

Regards

Sanyam Talwar

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New Here ,
Nov 03, 2016 Nov 03, 2016

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Thank You!

Grant Zerkee    Print Team Leader

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[This is an open forum, not Adobe support, please do not post personal information]

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New Here ,
Nov 04, 2016 Nov 04, 2016

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LATEST

Was looking for this, thank you, issues with Indesign cc 2017 - needed to reinstall a previous version until issues are resolved,

cheers

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Adobe Employee ,
Nov 03, 2016 Nov 03, 2016

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Hi Grant,

Is there mention of InDesign CC 2015 in your custom scripts, have you changed them to InDesign CC 2017 and recompiled them.

In between, on which OS you are working on and what is the scripting language you are using.

Thanks

-Anshul

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