Problem with creating a package

[smooth_Flamingo3363]

Hello, 
I don't understand why it's saying me that i can't to the package if everything is fine and there are no errors on the file.
Can someone help me please?
Thanks.

[Abhishek Rao]

Hi @smooth_Flamingo3363,  

Thanks for reaching out. The error messages suggest that InDesign is unable to access some linked files. Could you check if all linked assets are available and not missing or stored on an external or network drive? Try relinking the missing files and ensuring they are accessible locally. If you're working with a cloud service, download the files to your local machine before packaging. Moreover, try saving your file as IDML, opening that IDML, and trying packaging again. Let me know how it goes!  

^

Abhishek

[smooth_Flamingo3363]

I've checked that everything is accessible and that is connected but still the same problem.
I've saved it as IDML but some images are grey, why?

[smooth_Flamingo3363]

I also want to add that i have 0 plug ins installed on Indesign

[jmlevy]

If you get grey images in a IDML file, it means that InDesign can't create the preview of the images, and if InDesign can't create previews, it is because there are missing links in your file. Check the original file and look at the links panel.

[smooth_Flamingo3363]

So, then i have to link again the grey images and then try again to make the package?

[jmlevy]

Yes, but you can do this in the original file. Did you check it as I suggested?

What do you see in the links panel of the original file? All links are OK? No question marks icons? No exclamation marks icons?

[smooth_Flamingo3363]

In the original fine is all fine, no problems or other stuff

[jmlevy]

Where are saved the links? And the InDesign file? On your hard disk? On a remote server?

[smooth_Flamingo3363]

On my hard disk

[jmlevy]

Can you post a screenshot of the links panel?

Other idea: did you try to package the file in another folder?

[smooth_Flamingo3363 · Accepted solution]

Hi, I've resolved the problem. 
I have put my images that i add on the file on the link folder of the package that i have downloaded to edit it and afte that it let me create the package.

Thank you for your help!

[jmlevy]

I have put my images that i add on the file on the link folder of the package that i have downloaded to edit it

Not sure to understand, but you solved your problem and that's what matters.