Problema al abrir archivos en Indesign

[phss26085334]

Buenas!!

Cuando trato de abrir archivos en Indesign me sale el siguiente mensaje de error. ¿Podéis ayudarme por favor?

Muchas gracias.

[kglad]

what file type are you trying to open?

<moved from enterprise&teams>

[phss26085334]

Hello,

They are .indd files

Thank you,

Best regards

[kglad]

that message looks like you're trying to open an illustrator (.ai) file.  do you know why it says that?

[phss26085334]

We are trying to open an ilustrator file from indesign but according to the message we are missing a plugin and we need to know exactly the name of the plugin to install and how to install it.

Thank you very much

[Rishabh_Tiwari · Accepted solution]

Hi @phss26085334 ,

Sorry to hear about the trouble. Instead of opening the file, would you mind trying the steps shared here and let us know if this helps or if you need further assistance. 

Thanks

Rishabh

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