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Question

processor at 100% usage by Indesign 17.3

Forum|Forum|3 years ago
June 12, 2022
7 replies
1550 views

what's going on? anyone same issue?

Indesign absorbs over 100% cpu usage while doing actually nothing ...

since installing 17.3

This topic has been closed for replies.

stefano.caprioli

Participant

Having same problem here with iMac 2017 equiped with intel Core i5 quad-core - 32 GB 2400 DDR4 RAM - AMD Radeon Pro 575 4 GB - MacOS Monterey 12.5.1 - Indesign 17.4. CPU usage rises over 100% when shifting from an other app back to Indesign, or typing, or saving a file. How can we fix this?

Known Participant

same here on windows but not 100% it uses about 30% in idle

Community Expert

Community Expert

Here is a compendium of troubleshooting. Likely a thorough reset will help.

Mike Witherell

jozz4uAuthor

Participating Frequently

Hi Mike, thanks for the list.

Extensive enough 🙂

I'll start with deleting the preferences, sigh ... something we used to do in the very old days ...

tx!

jozz4uAuthor

Participating Frequently

just an update.

deleting preferences didn't help.

Community Expert

Community Expert

Hm. Will something change if you turn off GPU support in InDesign's preferences and after a restart of the machine?

Regards,
Uwe Laubender
( Adobe Community Professional )

jozz4uAuthor

Participating Frequently

Hi Uwe,

Alas, no, doesn't help. Thought of font conlicts and external Monotype Fontexplorer font management.

Got rid of those plug-ins but didn't help also.

Same problem with Illustrator by the way.

I had to bring in extra fans 😉 Funny but not ...

And lots of work so not much time to trial and error

Willi Adelberger

Community Expert

Community Expert

How did you install it?

jozz4uAuthor

Participating Frequently

auto updates CC

installed it I don't know even when anymore

James Gifford—NitroPress

Legend

I'm not seeing it, under Win11.

Does it show high usage with no document open? A simple/older document open?

—

jozz4uAuthor

Participating Frequently

high usage starts immediately, no doc open.

i'm thinking some adobe - connection - server issue?

Adobe installed something "Adobe Genuine Service", but paying my ass off for over 20 yrs now, so that couldn't be the issue

jozz4uAuthor

Participating Frequently

i'm new on this forum, but old on id ...