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Publish Online - Error 22

Community Beginner ,
Jan 08, 2024 Jan 08, 2024

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I've been encountering Error 22 for the past three months when attempting to publish content using InDesign's Publish Online feature.

Despite troubleshooting attempts, the issue persists.

Can you provide guidance to resolve this promptly?

Thank you, Lucas.

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

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Error 22 means the server is unavailable

https://helpx.adobe.com/indesign/kb/troubleshoot-publish-online-errors.html

So this could be something related to your comuter or network. For troubleshooting check the following article

https://helpx.adobe.com/indesign/kb/upload-error-publishing-indesign-document.html

-Manan

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Community Beginner ,
Jan 09, 2024 Jan 09, 2024

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Manan, tks!

 

I have always used this function to host my catalogs.

I tried all solutions, including proxy, antivirus, vpn, logout, restart machine, reinstall indesing...
I also created a new file to test and error #22 always happens.

 

Any tips?

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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I suppose it is happening for every document for you.  I would suggest that first you try to rule out issues with your computer setting and the network. The easiest would be try on a different nretwork and using a different computer. Once we identify the culprit we can discuss further.

-Manan

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Community Beginner ,
Jan 09, 2024 Jan 09, 2024

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Ok, I've already tried on different networks and on two computers.

But, these computers are from the same corporate domain (John Deere).

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Community Expert ,
Jan 09, 2024 Jan 09, 2024

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Then that could be the problem. These systems could have some kind of a firewall. In one of the articles I shared, it listed the network endpoints needed by Publish online. Did you check that and confirm that those are accessible to your computer?

-Manan

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