Publish online error #23 at 98% upload

Forum|Forum|8 years ago
November 6, 2017
5 replies
3894 views

I have searched the forums and can't seem to find a solution to this issue. I have signed out re-started and re-signed in. I have double checked all jpegs and file sizes, I have even split my document in 2 (it's only 37 pages long anyway). Can someone please help

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Correct answer Diane Burns

There was a problem when Allow PDF download is selected. If selected, can you de-select and try?

V

VDubfan

Participant

Hi Have you tried checking to see the size of your links. For me it was because I had a psd file - I changed it to a png and it uploaded fine after that.

emmam43109516

Participant

I have the same issue. I can upload provided I uncheck the download PDF button. I need clients to be able to download it so this is unhelpful.

I have reinstalled and reset prefs to no avail.

It hangs at 97% each time.

Karen Ronayne

Participant

Hello! Did you ever resolve this? I'm having the same problem.

Julie Vatcher ArtAuthor

Participating Frequently

I had already looked at those links. I can upload pages in batches of 10 which tells me that everything is OK - but if I try and upload the complete document it gets to 98% - the latest error is that it tells me I have no internet connection, which is rubbish because i'm not wireless - the connection is just fine.