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Participant
July 5, 2017
Answered

Publish online: Retrieve deleted document

  • July 5, 2017
  • 1 reply
  • 1117 views

Is there any way by any mean to retrieve a document that got mistakenly deleted?
In the Publish Online Dashboard, we deleted a document that was embedded in a dozen web pages, each one having social media sharing options.
While we still have the original link, the document is gone.

Any advice?

This topic has been closed for replies.
Correct answer amaarora

Hi,

Unfortunately there is no way to recover this deleted file, since it was deleted by choice. Even having the link would not suffice.

You need to re-publish the document online and then update the link in the web pages.

However you can file an enhancement request at Feature Request/Bug Report Form for the future releases.

-Aman

1 reply

amaarora
Community Manager
amaaroraCommunity ManagerCorrect answer
Community Manager
July 5, 2017

Hi,

Unfortunately there is no way to recover this deleted file, since it was deleted by choice. Even having the link would not suffice.

You need to re-publish the document online and then update the link in the web pages.

However you can file an enhancement request at Feature Request/Bug Report Form for the future releases.

-Aman

Participant
July 5, 2017

Thanks, I've done that. Basically, a confirm / cancel window before the document gets canceled.