Publish Online working slow

Forum|Forum|3 years ago
September 30, 2022
5 replies
1806 views

Hi everyone. Is anybody experiencing bad loading times with adobe publish online? For the las 24h all my documents take a very long time to load. They've been working fine all week.

Regards,

Alex

This topic has been closed for replies.

M

munishasnani

Participant

I'm also having slow load times. Started a few days ago. On all of my published files.

A friend told me they're also having the same issue, and have contacted Adobe. Adobe said they are aware of the problem and are "working on it".

This is bad for business and I have already had clients complain.

Adobe Indesign 17.1

MacBook Pro (16-inch, 2019)

2.3 GHz 8-Core Intel Core i9

32 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 8 GB

Intel UHD Graphics 630 1536 MB

TheHeritageExplorer

Known Participant

Welcome to the slow-loaders club, it’s a depressing, time-wasting place I’m
afraid. I’m 42 days into this since first reporting this slow stuff. Had
the case closed about 5 or 6 times!

M

munishasnani

Participant

😞

TheHeritageExplorer

Known Participant

Had same problem for 41 days now - pretty sure support operate as a fence to getting issues resolved. Worn out with it really!

M

marcop27007479

Participant

Hello,

I'm experiencing the same exact issue across all my online pubblication in the dashboard. They all worked fine but now everything has been increadibly slow at loading for the past few days.

T

THE EYES CHICO, S.L.Author

Participating Frequently

For the last days I've checked the adobe status page anda lot of maintenance over the cloud has been made. Looks like they are downgrading servers to sabe some money or something. I Contact them to try and see if I could pay for extra server capacity or something, but they keep telling me everithing is ok, and to log out and in. Started using the in5 plugin and its really good. Easy export options and very easy to upload to your server.

TheHeritageExplorer

Known Participant

Hi there,
Depends what you’re using In5 for. In terms of animation I found it
lacking, but they may improve the exporting to keep animations active?

rayek.elfin

Legend

Yes, projects load extremely slow, and videos lag and pause.

Yet another reason to not depend on a third-party publishing server platform like Adobe and switch to a tool like In5 which allows for publising to your own web server and take back control.