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QR-Code Generator Problems with Umlauts in vCards

New Here ,
Oct 20, 2022 Oct 20, 2022

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In the actual version of indesign (18.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

please see attached one example

Kind regards from germany

Max

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Hi @Maximilian26695974o5xg,

 

Thank you for reaching out and sharing the screenshots. We would like to know if you've started observing the issue on ID 18 or if it was in the previous version of InDesign, like ID 17.4.

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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New Here ,
Oct 20, 2022 Oct 20, 2022

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Hi @HARSHIKA_VERMA.

no it is an older bug, maybe since the first implementation of the QR-Code-Generator in indesign.

I reported this bug also to the Adobe Care-Team in 2020 and Version 16 and they said I should open a ticket at indesign.uservoice.com 
Wich I also did two years ago: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/41767447-qr-code-genera...

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