QR created with indesign that doesn't work anymore

Question

Hello,

I need assistance : I created a qr code that lead to the website for my wedding (host on portfolio) in august but the qr code doesn't work anymore and it's very problematic because it is on my "wedding invitation" that are printed et already sent... is there a way to reactivate the qr code ? What can i do to fix the problem ?

Thanks you for your answers !

James Gifford—NitroPress · Accepted Answer

@Camille_06

Can you post a photo of the printed QR code? From the invitations?

Just to leapfrog on this: codes have to be printed at sufficient size for a clear, reliable reading. With razor-sharp printing or display, the grid can be as small as 1mm, but 2-3mm is a better limit; if the printing is soft or fuzzy or low-resolution (as, I could surmise, it might be on a wedding invitation), it would need to be larger (5-6mm) to be reliably readable.

There are several steps in getting from a QR code to a successful result in processing it. They all have to work.

James Gifford—NitroPress · Answer

QR codes are absolutely static once created, and InDesign only creates QR codes from the data provided — that is, it does not add any kind of redirection, wrapper, tracking data or the like that might change over time.

If your QR code pointed to a static web address when you created it, it will continue to point to that address more or less forever; only a change to that destination address could cause the link not to work correctly.

Who provided the hosting/address? Was it a paid or complimentary service from some provider related to your wedding? I'd bet that if you look at it, it's got redirection and/or tracking features built in to the string... you're going to have to take it up with that host/provider.

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