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quit unexpected

New Here ,
Jan 29, 2018 Jan 29, 2018

Screen Shot 2018-01-29 at 1.09.30 PM.png

????why?

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Community Expert ,
Jan 29, 2018 Jan 29, 2018

Impossible to say unless you provide more information: What operating system? Is this the first time you've run this version? Have you made any changes in your system? Does this happen with just one document or with other documents?

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Guide ,
Jan 30, 2018 Jan 30, 2018

Try and remember what the last thing is you were doing when InDesign unexpectedly quit, and keep track of this. You might be encountering something that is a bug in the software the causes the quitting for example, or discover a particular font you are using is causing some corruption.

Another thing I'd recommend when you start to see sudden crashes is to reset the InDesign preferences and clear the cache as well.

https://helpx.adobe.com/indesign/using/setting-preferences.html

InDesign preferences and support file locations

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Feb 19, 2018 Feb 19, 2018
LATEST

Hi mahaa,

Is InDesign still crashing at launch? If yes, please use Pastebin to share the crash logs, so that we can try to help you further.

Regards,

Om

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