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riegens
riegens
Inspiring
Nov 30, 2016 2:24 PM UTC
Answered

"Error encountered while reading jpeg image...."

"Error encountered while reading jpeg image. Image may be damaged or incompatible. Resave the image with different settings and try again."

I get this error when saving my InDesign CC document and InDesign is refusing to save my document.

Is there any way I can see, which of my 662 links is causing the problem?

None of my images are embedded and they all use CMYK colour.

Ideas anyone?

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      riegens
      riegensCorrect answer
      Inspiring
      Dec 9, 2016 11:29 AM UTC

      Hi.

      I solved the problem by hard-closing InDesign, restarting Mac and InDesign, re-opening the files from the crash-back-file and I was able to save the document as normal.

      Regards Mie

      View reply

      6 replies

      Валерия5F96
      Participant
      Dec 16, 2020 1:31 AM UTC

      Hi,

      I solved it by resaving my images in Photoshop simply under another name.. Strange, but it worked for me.

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      tzee70
      tzee70
      Participant
      Dec 14, 2022 7:45 AM UTC

      Yes, it works for me, too. But I hope Adobe will sooner or later update this problem, because insering images in Indesign with those new jpg has become a long work.

      Translate
      SanyamTalwar
      SanyamTalwar
      Participating Frequently
      Dec 9, 2016 11:07 AM UTC

      Hi,

      Can you please provide the following information:

      1. InDesign Version

      2. Few sample jpeg files

      3. Please package the entire document upload to Creative Cloud account (or Dropbox) and send the document link to santalwa@adode.com. To package the document, Go to File -> Package

      Regards

      Sanyam Talwar

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      riegens
      riegensAuthorCorrect answer
      Inspiring
      Dec 9, 2016 11:29 AM UTC

      Hi.

      I solved the problem by hard-closing InDesign, restarting Mac and InDesign, re-opening the files from the crash-back-file and I was able to save the document as normal.

      Regards Mie

      Translate
      vladan saveljic
      vladan saveljic
      Inspiring
      Nov 30, 2016 3:02 PM UTC

      you could try removing half of the document and saving the remaining half.

      Then half  again until you find the problem page.

      For example if your document contains 600 pages you could find the problematic page at the latest after of 11 attempts.

      (This method can also be used to find for example a corrupt page which prevents the File Export in pdf format)

      ...also you could try to save your indesign file as .idml and then reopen it in indesig and try to save your file as indesign

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