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riegens
Inspiring
November 30, 2016
Answered

"Error encountered while reading jpeg image...."

  • November 30, 2016
  • 3 replies
  • 7898 views

"Error encountered while reading jpeg image. Image may be damaged or incompatible. Resave the image with different settings and try again."

I get this error when saving my InDesign CC document and InDesign is refusing to save my document.

Is there any way I can see, which of my 662 links is causing the problem?

None of my images are embedded and they all use CMYK colour.

Ideas anyone?

    This topic has been closed for replies.
    Correct answer riegens

    Hi.

    I solved the problem by hard-closing InDesign, restarting Mac and InDesign, re-opening the files from the crash-back-file and I was able to save the document as normal.

    Regards Mie

    3 replies

    New Participant
    December 16, 2020

    Hi,

    I solved it by resaving my images in Photoshop simply under another name.. Strange, but it worked for me.

    tzee70
    New Participant
    December 14, 2022

    Yes, it works for me, too. But I hope Adobe will sooner or later update this problem, because insering images in Indesign with those new jpg has become a long work.

    SanyamTalwar
    Adobe Employee
    Adobe Employee
    December 9, 2016

    Hi,

    Can you please provide the following information:

    1. InDesign Version

    2. Few sample jpeg files

    3. Please package the entire document upload to Creative Cloud account (or Dropbox) and send the document link to santalwa@adode.com. To package the document, Go to File -> Package

    Regards

    Sanyam Talwar

    riegens
    riegensAuthorCorrect answer
    Inspiring
    December 9, 2016

    Hi.

    I solved the problem by hard-closing InDesign, restarting Mac and InDesign, re-opening the files from the crash-back-file and I was able to save the document as normal.

    Regards Mie

    vladan saveljic
    Inspiring
    November 30, 2016

    you could try removing half of the document and saving the remaining half.

    Then half  again until you find the problem page.

    For example if your document contains 600 pages you could find the problematic page at the latest after of 11 attempts.

    (This method can also be used to find for example a corrupt page which prevents the File Export in pdf format)

    ...also you could try to save your indesign file as .idml and then reopen it in indesig and try to save your file as indesign