Random pages printing upside-down (double-sided printing)

[Jesse21787167earm]

Hello, 

I work at a University and for certain people, the following problem does not exisist. It seems to only be an issue for some that when printing a booklet, random page numbers (like 3,7,11,19,25) will be backwards while everything else in the book looks good. These people are printing in multiples of 4, checking the box for print blank pages, and otherwise setting their files up properly. I have the issue happen to me (has happened to me since I used Adobe on my personal laptop and the same now happens to me (same Adobe info) but on my work laptop (both Mac). 

I figure it is something with the print driver and the version of InDesign people start the document with (they then end up all printing from the same print station at school, also a Mac) but it is weird that it only happens to some and not all. Not sure where the issue is arising but I have admin capabilites and can print direct to printer from my laptop and the same still happens. 

Using:

Software: Indesign (2025, 2024, 2023)  booklet feature AND also if you print from acrobat 

MACBOOK PRO: SONOMA 14.4.1

RICOH printer (happens with all our models, but for ref: IM 2510H, SP C845DN)

 

Any ideas? 

[Jesse21787167earm]

Also, tried reinstalling the print driver for the specific printers (and was told by IT that I was doing this correctly). IT claims the issue has been ongoing and Adobe blames it on RICOH but RICOH blames it on Adobe. So frustrating as I have been manually flipping pages within the book for students...

[Robert at ID-Tasker]

I take those apart for fun 😉

They are rather quite advanced - have you tried to use built-in booklet option?

Or Export PDF then create booklet in Acrobat?

InDesign isn't best option to printing directly and built-in Booklet feature isn't "good" either...

[Jesse21787167earm]

LOL

Yes- have tried postscript, printing from Adobe, and exporting file on a different computer before sending it off to print. It is also a special circumstance because I have 100+ students and only a selection of them experiencing the issue but obviously I cannot replicate the issue to see where there are similarities/differences between them. So weird that it is just every few pages too and exclusively odd pages... it might even be exclusively the same odd pages like always 1, 3, 9, 17. Bizarre. 

[Robert at ID-Tasker]

Not sure if it's related - but there is macOS Sonoma 14.7.4? 

Maybe it's file related - always same file - or all affected files were based on the corrupted file? 

[Jesse21787167earm]

Yes was thinking it could be related to OS but I've seen it happen with some non-macs. Also, I have 3 different computers (work provided me with a Mac and intel) and no matter which I use to create the file, the issue remains for me. 

[Robert at ID-Tasker]

Yes was thinking it could be related to OS but I've seen it happen with some non-macs. Also, I have 3 different computers (work provided me with a Mac and intel) and no matter which I use to create the file, the issue remains for me. 

By @Jesse21787167earm

CREATE? So each new / blank document will behave the same? 

Can you share one of those unicorns? 😉 

Please click my nickname if you prefer to send it privately. 

[Peter Spier]

Any ideas? 

By @Jesse21787167earm

You say the page numbers are random and you haven't really given us a good count, but my first instinct here is that the duplex setting in the print driver needs to be switched...

[Randy Hagan]

You may want to try outputting PDFs of the jobs, then printing those PDFs from Adobe Acrobat.

When I create landscape-format books, I occasionally have InDesign printed output flopped. If I run the same job from Acrobat with a generated PDF, it fixes my pagination anomalies on Xerox printers and runs cleanly every time.

Hope this helps you,

Randy