Known Participant

Question

Re: Spinning Beach Ball in InDesign?

Forum|Forum|8 years ago
January 4, 2018
4 replies
12113 views

Same here. Every time I do something – move an item, create a text box, anything – it spins for a second or two. It's driving me nuts and killing my productivity. Adobe, please respond!

Mike Witherell

Community Expert

In reading this thread, I have sympathy for all this frustration. Sometimes the frustration becomes mine, too.

It would be nice if Adobe would develop an analysis software that could check the large assortment of possibilities and identify that, yes, it was a permissions problem, or, no, it was not corrupt preferences. Or a module that protects the prefs and offers to reinstate a preserved set of them. Or identifies that the Preflight feature is, indeed, eating a lot of cycles. And many more things like these few examples.

Otherwise, we are left with feeling around in the dark, never really knowing for sure what the source of the issue was. And, yes, that is oh-so-expensive to the bottom-line profitability and deadline.

Mike Witherell

M

markdc33

Participating Frequently

It's 2022. I have the latest MacBook Pro with M1 Max, a fresh install of InDesign 2022 and I'm still getting beach balls every few seconds. Even when I do nothing, I'm just staring at the screen and they are appearing. It's a 1-page InDesign file.

Clearing the preferences didn't fix it for me.

John Mensinger

Community Expert

Turn off Preflight.

Srishti Bali

Community Manager

Hi jade786,

Sorry for the inconvenience. Slow performance is generally due to the corrupt preferences or if you are working on files saved on the server. As suggested by Eugene please try restoring preferences to defaults and check the performance of file from local HDD.

Set preferences in Adobe InDesign

Regards,

Srishti

M

MK178

Participating Frequently

So all of our files are on a server. Shouldn't Adobe recognize that not everyone uses their native drive and make sure their programs run whether the file is on a server or not? I can't tell you how frustrating it is to have a file up and after every move have to wait for the program to run. You guys really need to fix this!!!!!!!

BobLevine

Community Expert

Did you even read my reply? I just stated that I ran through the gamut of "fixes" "I have run the gamut of "fixes" and nothing has worked. ie. restart in safe mode, deleted prefs, uninstall and reinstall program, remove all special extensions, change the redraw prefs, etc." This is just with InDesign and I still can't find out why. It has to be a design flaw with the program and running files over a shared network. What else could it be? So until that fix is made we're having to put up with the ball.

It does not have to be InDesign’s issue, but if you’re going to insist it is without taking network issues out of the equation there’s nothing left to say.

I hope you figure it out.

E

Eugene Tyson

Community Expert

Adobe rearely respond to queries, this is largely a user to user forum.

When you unplug all machines from the Lan - then on each computer reset InDesign's preferences.

Then try again with the LAN.

Troubleshooting 101: Replace, or "trash" your InDesign preferences

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