Re: Spinning Beach Ball in InDesign?

Forum|Forum|8 years ago
January 4, 2018
4 replies
12113 views

Same here. Every time I do something – move an item, create a text box, anything – it spins for a second or two. It's driving me nuts and killing my productivity. Adobe, please respond!

Mike Witherell

Community Expert

In reading this thread, I have sympathy for all this frustration. Sometimes the frustration becomes mine, too.

It would be nice if Adobe would develop an analysis software that could check the large assortment of possibilities and identify that, yes, it was a permissions problem, or, no, it was not corrupt preferences. Or a module that protects the prefs and offers to reinstate a preserved set of them. Or identifies that the Preflight feature is, indeed, eating a lot of cycles. And many more things like these few examples.

Otherwise, we are left with feeling around in the dark, never really knowing for sure what the source of the issue was. And, yes, that is oh-so-expensive to the bottom-line profitability and deadline.

Mike Witherell

M

markdc33

Participating Frequently

It's 2022. I have the latest MacBook Pro with M1 Max, a fresh install of InDesign 2022 and I'm still getting beach balls every few seconds. Even when I do nothing, I'm just staring at the screen and they are appearing. It's a 1-page InDesign file.

Clearing the preferences didn't fix it for me.

John Mensinger

Community Expert

Turn off Preflight.

Srishti Bali

Community Manager

Hi jade786,

Sorry for the inconvenience. Slow performance is generally due to the corrupt preferences or if you are working on files saved on the server. As suggested by Eugene please try restoring preferences to defaults and check the performance of file from local HDD.

Set preferences in Adobe InDesign

Regards,

Srishti

M

MK178

Participating Frequently

So all of our files are on a server. Shouldn't Adobe recognize that not everyone uses their native drive and make sure their programs run whether the file is on a server or not? I can't tell you how frustrating it is to have a file up and after every move have to wait for the program to run. You guys really need to fix this!!!!!!!

spaceprobe

Inspiring

It does not have to be InDesign’s issue, but if you’re going to insist it is without taking network issues out of the equation there’s nothing left to say.

I hope you figure it out.

Thing is - It's not our job to fix these things. You take huge amounts of money from us already and then you expect us to do time-consuming experiments and troubleshooting - will you pay us for doing this? We're supposed to be working and earning money to pay Adobe. I understand MK178's frustration and I'm disappointed by your laissez-faire attitude.

Here's some more info for you on the constant beach ball issue:

My setup was working fine - perfectly, even - and suddenly I started to suffer the constant beach ball issue. After typing, selecting, moving something - after doing pretty much anything the beach ball would appear for 10 - 60 seconds. I can pinpoint the exact moment and what I was doing...

I was editing text in a text box that is rotated 90° anticlockwise. I selected an entire line of text by double clicking it and I clicked the down arrow on tracking in the Character palette. Ever since doing this I have suffered the issue. Quitting InDesign does not help. I'm just about to restart the machine.

No network. Mac OS 10.11.6, 2 x 2.8 GHz Quad-Core Intel Xeon, loads of RAM, loads of HD space

Hope this helps.

And, by the way, doing all these little experiments you ask (especially restarting, making new accounts and especially especially deleting prefs) takes huge amounts of time! It's extremely annoying to be told to do these things on the offchance it may miraculously work. We don't mind doing something that will definitely fix the issue, but to just glibly ask us to do something that may take a couple of hours on the offchance; well...

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