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milena_6612
Participant
November 18, 2024
Answered

Recovery folder doesn't seem to exsist

  • November 18, 2024
  • 1 reply
  • 755 views

The automatic recovery didn't work when i open InDesign the documents weren't recovered and no message nothing. In the InDesign folder there is no folder called cache or recovery or anything i checked all of them.

In my InDesign settings it says that name it says everywhere with .../Cache/Indesign Recovery... but if i click on it there's no path it just goes to downloads, because there is an indesign file there i guess...

 

Is there anyway to get any of the documents back? I've never had this issue, usually the documents are there even if i didn't save them.

This topic has been closed for replies.
Correct answer Peter Spier

Hi tysm for the quick reply

1. 18.1

2. multiple files 😕😕

3. locally

 

I already did point 1 and 2 that you said because i read them elsewhere, that's what i was trying to say - for one thing the InDesign folder isn't under user but just in a folder called programmes on C: and there is no App Data folder and those things... (I'm on Windows)

and if i go on file preferences in the settings it shows a name like the path you said but it doesn't exist... if click to change it it just goes to the downloads folder...

3. Where can i find a temporary files location?

 

kind regards

Milena


The folders are HIDDEN by default. You must either type the full path manually or set File Explorer to show hidden files and folders. To do that open File Explorer, click View, then Options at the far right end of the ribbon. In the dialog that opens, click the View tab and scroll down to Hidden Files and Folders, clcik the radio button to show them, clcik Apply, then OK.

1 reply

M
milena_6612Author
Participant
November 18, 2024

sorry for the typos there's no way to edit or delete a post?

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
November 18, 2024

Hello @milena_6612,

 

I'm sorry to hear about the issue you're facing with document recovery in InDesign. To help you further, could you please provide the following details?

1. The version of InDesign you are currently using.
2. Whether this issue has occurred with a single file or with multiple files.
3. Are you saving your files locally on your machine or to a remote server/cloud storage?

In the meantime, please try below steps and update us: 

1. Check for Hidden Recovery Folders: 
   Navigate to the following path: 
     - For Windows: 'C:\Users\[YourUsername]\AppData\Local\Adobe\InDesign\[Version]\[Language]\Caches\InDesign Recovery'
     - For macOS: '~/Library/Caches/Adobe InDesign/[Version]/[Language]/InDesign Recovery'
   Ensure that hidden files and folders are set to be visible.

2. Verify the File Path in Preferences:
   Double-check the recovery folder path in Preferences > File Handling to confirm it points to the correct directory.

3. Temporary File Location:
   InDesign often creates temporary files that may still be recoverable. Check the temporary files location on your system to see if any unsaved content remains.

 

Let me know if any of these steps help or if additional support is needed!

 

Best,
Abhishek

Peter Spier
Community Expert
Peter SpierCommunity Expert
Community Expert
November 18, 2024

I suggest a Save As at the beginning of any editing session in case the fingers automatically type Cnt./Cmd-S out of habit! 😁


I tend to do that, too, just so I'm sure I've saved the new version and won't overwrite a backup, but I always save as at the end of the session to clear the junk.

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