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Bernard5FDE
Participant
November 2, 2020
Answered

resize an image proportionally in InDesign 2021 doesn't work

  • November 2, 2020
  • 3 replies
  • 6760 views

My shortcut to resize an image proportionally doesn't work anymore with the update 2021.

Hold down cmd +  Shift key when drag a corner to keep the original proportions of the width and height doesn't work ... Any idea ? thanks

    This topic has been closed for replies.
    Correct answer Barb Binder

    Try rebooting your computer and only open InDesign. Are they working again? 

     

    Sometimes other applications will interfere with the InDesign modifier keys. Webroot keeps coming up as a primary culprit.

     

    ~Barb

    3 replies

    Barb Binder
    Community Expert
    Barb BinderCommunity Expert
    Community Expert
    September 6, 2021

    Hi @Kowarler:

     

    Can you tell us what troubleshooting you have done so far?

    1. Have you rebooted the computer and only opened InDesign?
    2. Are you running an anti-virus or anti-malware app (like Webroot) on your new laptop?
    3. What version of InDesign (exactly, not "the latest") and OS are you running?

     

    ~Barb

    ~Barb at Rocky Mountain Training
      K
      Kowarler
      Participant
      September 6, 2021

      I have since rebotted the laptop and that has done the trick. The same apps that were running before are running again and everything is working perfectly.

       

      Thank you!

      Barb Binder
      Community Expert
      Barb BinderCommunity ExpertCorrect answer
      Community Expert
      November 12, 2020

      Try rebooting your computer and only open InDesign. Are they working again? 

       

      Sometimes other applications will interfere with the InDesign modifier keys. Webroot keeps coming up as a primary culprit.

       

      ~Barb

      ~Barb at Rocky Mountain Training
        lizs24197088
        lizs24197088
        Participant
        August 15, 2021

        Any update to this? I've had this problem since upgrading to 2021 on my laptop, though not my iMac, strangely. 

        K
        Kowarler
        Participant
        September 6, 2021

        I also have just set up a new apple laptop and resizing using the shift key or even drawing a circle with the shift key isn't working!?

         

        Mike Witherell
        Community Expert
        Mike WitherellCommunity Expert
        Community Expert
        November 3, 2020

        In Preferences > General, is that new feature turned on or off? The one that makes Content-Aware Fit Scaling on at default? I'm just wild-guessing with you, of course.

        Mike Witherell
          I
          intelligent_dynamismB836
          Participant
          November 12, 2020

          Could you be more specifc about what should be on and off? I'm struggling to porportionally scale images without the old key commands, too.

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