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resize an image proportionally in InDesign 2021 doesn't work

New Here ,
Nov 02, 2020 Nov 02, 2020

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My shortcut to resize an image proportionally doesn't work anymore with the update 2021.

Hold down cmd +  Shift key when drag a corner to keep the original proportions of the width and height doesn't work ... Any idea ? thanks

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Bug, How to

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correct answers 1 Correct answer

Adobe Community Professional , Nov 12, 2020 Nov 12, 2020
Try rebooting your computer and only open InDesign. Are they working again?  Sometimes other applications will interfere with the InDesign modifier keys. Webroot keeps coming up as a primary culprit. ~Barb

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Adobe Community Professional ,
Nov 03, 2020 Nov 03, 2020

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In Preferences > General, is that new feature turned on or off? The one that makes Content-Aware Fit Scaling on at default? I'm just wild-guessing with you, of course.

Mike Witherell

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New Here ,
Nov 12, 2020 Nov 12, 2020

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Could you be more specifc about what should be on and off? I'm struggling to porportionally scale images without the old key commands, too.

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Adobe Community Professional ,
Nov 12, 2020 Nov 12, 2020

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Try rebooting your computer and only open InDesign. Are they working again? 

 

Sometimes other applications will interfere with the InDesign modifier keys. Webroot keeps coming up as a primary culprit.

 

~Barb

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New Here ,
Aug 15, 2021 Aug 15, 2021

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Any update to this? I've had this problem since upgrading to 2021 on my laptop, though not my iMac, strangely. 

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New Here ,
Sep 06, 2021 Sep 06, 2021

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I also have just set up a new apple laptop and resizing using the shift key or even drawing a circle with the shift key isn't working!?

 

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Adobe Community Professional ,
Sep 06, 2021 Sep 06, 2021

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Hi @defaultor3lpv73hetn:

 

Can you tell us what troubleshooting you have done so far?

  1. Have you rebooted the computer and only opened InDesign?
  2. Are you running an anti-virus or anti-malware app (like Webroot) on your new laptop?
  3. What version of InDesign (exactly, not "the latest") and OS are you running?

 

~Barb

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New Here ,
Sep 06, 2021 Sep 06, 2021

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I have since rebotted the laptop and that has done the trick. The same apps that were running before are running again and everything is working perfectly.

 

Thank you!

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