need some help here... had same problem in the past and the only easy way was to change the font in Word before I bring it over to InDesign. The problem with doing this is that I am restricted. Some fonts in Word will change the italic and bold if I change overall..... ughhh.
I created a quick silent video showing the process that pretty much summarizes all of the posts in this thread. When I went through it, everything worked as expected and I used all of the styles that were in your file. Adobe Creative Cloud. It may not play in your browser but you can download by clicking on the button in the upper right corner.
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