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Rollover image missing when published online

Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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Hello, I'm having problems of missign object (rollover state) when publishing online. Need help!!!

 

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Bug , Publish online

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correct answers 2 Correct answers

Community Expert , Mar 15, 2022 Mar 15, 2022

Hi Little_JBs,

the issue with missing links to images with Publish Online now is more widespread:

 

Little_JBs_0-1647365692781.png

 

You are not alone. I see about ten users here in the forum facing the same issues.

 

Read* into this thread:

Indesign - missing objects when Publishing Online
Nigey-LTA, Mar 04, 2022

https://community.adobe.com/t5/indesign-discussions/indesign-missing-objects-when-publishing-online/td-p/12791497

 

A bug report was done at InDesign UserVoice. Support it with your vote!

Indesign publish online bro

...

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Adobe Employee , Apr 05, 2022 Apr 05, 2022

Hi @Little_JBs,

 

We are sorry for this trouble. This issue was fixed a couple of weeks ago. I would like to know how things are going now.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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Community Expert ,
Mar 14, 2022 Mar 14, 2022

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Rollover effects utilizing mult-state objects will not work in Publish Online. You can create a rollover effect with appearance that will work in Publish Online

rollover-effect.jpg

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Community Beginner ,
Mar 14, 2022 Mar 14, 2022

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I'v used a shape created in Illustrator, that has an empty fill in the first state and a 70% filled colour in the roll over state. Sometimes they work fine, some other times they are missing (with the broken image icon)

 

JB

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Community Expert ,
Mar 15, 2022 Mar 15, 2022

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Is the rollover 70% opacity or a 70% tint of color. A rollover with opacity will not work in Publish Online, and you would need to change it to a 70% tint.

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Now I'm even having problemes with document that used to work fine!!! Image doesn't appear!!

Little_JBs_0-1647364755075.png

 

 

 

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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What's going on with publish online? There are somme issues in the last week or so!!??

 

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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And now I can't even access the publish online dashboard!!!

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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And the two missing objects here, are a textbox and a table...??? Worked fine last week!!

 

Little_JBs_0-1647365692781.png

 

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Community Expert ,
Mar 15, 2022 Mar 15, 2022

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I have experienced some of the same issues with Publish Online recently. I just checked Adobe Status and there does not seem to be anything out of the ordinary that is reported.

 

For missing images appearing on Publish Online, I did this wonky workaround, and cannot recommend doing the same: I rasterized entire page and that fixed the missing image icon issue.

 

Perhaps your rollover issues are related to this apparent system wide issue.

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Community Beginner ,
Mar 15, 2022 Mar 15, 2022

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Thank you Jeffrey, But I don't understand why everything worked fine and these issue are new. About a week or so.?

I cannot rasterize text box!!?? Thanks anyway. 

 

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Community Expert ,
Mar 15, 2022 Mar 15, 2022

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Right, in your situation, rasterizing the page would eliminate the rollover all together. For missing image issue, I noticed if I tried publishing a second, third, or fourth time, the image could appear. Unfortunately there was no rhyme or reason or consistent behaviour.

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Community Expert ,
Mar 15, 2022 Mar 15, 2022

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Hi Little_JBs,

the issue with missing links to images with Publish Online now is more widespread:

 

Little_JBs_0-1647365692781.png

 

You are not alone. I see about ten users here in the forum facing the same issues.

 

Read* into this thread:

Indesign - missing objects when Publishing Online
Nigey-LTA, Mar 04, 2022

https://community.adobe.com/t5/indesign-discussions/indesign-missing-objects-when-publishing-online/...

 

A bug report was done at InDesign UserVoice. Support it with your vote!

Indesign publish online broken links and missing objects
Nigel Jones, Mar 7, 2022

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/44880703-indesign-publi...

 

*PS: Replying in this discussion is difficult because of a forum bug with the thread that was merged from five other discussions. You will not see your reply unless you change your settings to:

 

Setting: Linear View.

Sort: Latest.

Move to the first page of the thread.

 

Note: This change will affect the view of all forum discussions.

 

Thanks,
Uwe Laubender

( ACP )

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi @Little_JBs,

 

We are sorry for this trouble. This issue was fixed a couple of weeks ago. I would like to know how things are going now.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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Hi Anshul,

 

Everything seems to be back to normal. Thank you.

 

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Glad to hear that. Please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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