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A
apylyser
Known Participant
March 5, 2020
Answered

Rounded corner disappears after exporting to PDF

  • March 5, 2020
  • 4 replies
  • 5148 views

Hey

 

I made a flyer with a polygon shape that has rounded corners. However when I try to print the pdf which I exported from the document there is an error: a rounded corner changes to a squared off shape as you can see in the second image attached. In the .indd document the corner is rounded like it should. Anyone know why this happens or how I can solve this?

Thanks in advance!

A

This topic has been closed for replies.
Correct answer Laubender

Hi apylyser,

try to print the PDF from Adobe Reader or Acrobat as image.

I think your printer has a problem with this.

What kind of printer and print driver are you using?

 

Regards,
Uwe Laubender

( ACP )

4 replies

A
apylyserAuthor
Known Participant
March 5, 2020

Awesome. It worked by printing as an image! Thanks a bunch!

L
Community Expert
LaubenderCommunity ExpertCorrect answer
Community Expert
March 5, 2020

Hi apylyser,

try to print the PDF from Adobe Reader or Acrobat as image.

I think your printer has a problem with this.

What kind of printer and print driver are you using?

 

Regards,
Uwe Laubender

( ACP )

A
apylyserAuthor
Known Participant
March 5, 2020

Hey Uwe

 

I'll try that. The strange thing is it printed without issues as an A5 format. Maybe it's because the cartridge was nearly empty but I doubt it since the rest printed fine..

The printer I use is an HP Officejet 5220 with the latest driver (I suspect)

 

Regards

Alex

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
March 5, 2020

How was the shape created? Is it a single closed path? If it is more than one path try selecting all of the elements and using the Unite option in the Pathfinder Panel and then making your pdf.

A
apylyserAuthor
Known Participant
March 5, 2020

I used the polygon tool to create a pentagon and used "object -> corner options..." to round off the corners. It should be one path. 

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
March 5, 2020

I tried using the pentagon tool and corner options and had no problem with the pdf. You said, however, that you "printed" the pdf which sounds like you may have either used the out-of-date method of creating a postscript file and then distilling it with Acrobat distiller or you used the "print" directly to pdf option through your operating system's Print dialog window. If this is the case try going through File>Export>Adobe PDF and use the high quality preset.

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
March 5, 2020

Some troubleshooting requests and questions: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using. How did you export your PDF (File > Print or File > Export > Adobe PDF or other?) What PDF Export settings did you use? What PDF reader are you using to view the PDF?

A
apylyserAuthor
Known Participant
March 5, 2020

Hi steve

 

Thanks for taking the time to reply. 

  • I'm running Win 10 home
  • Using Indesign 2020 (15.0.2 x64)
  • Exported via "File > Export > Adobe PDF (Print) (*.pdf)"
  • PDF export settings: High Quality Print (Modified) -> I switched between ticking Marks and Bleeds > Crop Marks on for one version and off for another (which I printed). As far as I can remeber I didn't change any other settings
  • I'm using Adobe Acrobat Pro DC to view the pdf
  • The flyer is an A5 (148x210mm), I enlarge it to print to A4 (210x297mm) (I use a custom scale of 138% to upscale). I do this in Adobe Acrobat Pro DC > print dialogue box (The print preview shows the corner as rounded)

Cheers

 

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