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printcraft 81
Participating Frequently
October 10, 2018
Answered

Saved blank document presets are missing

  • October 10, 2018
  • 2 replies
  • 876 views

I had a great collection of saved blank document presets to create new files. They all just went missing over night and I have no idea where to retrieve them.

Any clues?

    This topic has been closed for replies.
    Correct answer Bill Silbert

    What version of InDesign and what operating system are you using? Have you recently trashed your preferences? If so then you will have to recreate any custom presets or workspaces you may have made. In the future, though, after setting up the program as you like it make a copy of your preference folder while in its pristine state and use it at any time that you might need to overwrite corrupt preferences.

    2 replies

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    printcraft 81Author
    Participating Frequently
    October 10, 2018

    I managed to get them back by retrieving the preferences through time machine on my mac pro.

    Thanks for the tip.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity Expert
    Community Expert
    October 10, 2018

    Happy to help.

    Bill Silbert
    Community Expert
    Bill SilbertCommunity ExpertCorrect answer
    Community Expert
    October 10, 2018

    What version of InDesign and what operating system are you using? Have you recently trashed your preferences? If so then you will have to recreate any custom presets or workspaces you may have made. In the future, though, after setting up the program as you like it make a copy of your preference folder while in its pristine state and use it at any time that you might need to overwrite corrupt preferences.

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