• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Screen turns white when dragging objects with Selection Tool and selecting with Type Tool

New Here ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

I’m using InDesign Version 20.0.1 on macOS Sonoma Version 14.7.1.

 

The screen turns white when dragging an object with the Selection Tool.

 

The screen also flashes white when selecting inside a text frame with the Type Tool, and the blinking cursor doesn’t appear in the frame.

 

I tried hiding rulers but that didn’t help. The option for GPU Performance in InDesign Preferences is grayed out:

Screenshot 2024-12-11 at 10.36.42 AM.png

 

TOPICS
Bug

Views

78

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Dec 11, 2024 Dec 11, 2024

No, it is not Magnet, I never used that, it is the graphic driver of Apple again it seems like we had in Sonoma before; strange enough 2024 is fine, 2025 not. I have the same here in my MacBook M4 Max. It happens as soon as you see the 'not detected' in the preferences as shown in the screenshot (for instance connecting a presentation TV screen in a classroom with HDMI). For now sadly there is no sulution yet...

Votes

Translate

Translate
Community Expert ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

If you are running the magnet app turn it off.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

No, it is not Magnet, I never used that, it is the graphic driver of Apple again it seems like we had in Sonoma before; strange enough 2024 is fine, 2025 not. I have the same here in my MacBook M4 Max. It happens as soon as you see the 'not detected' in the preferences as shown in the screenshot (for instance connecting a presentation TV screen in a classroom with HDMI). For now sadly there is no sulution yet...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

I just had this come up today, out of of the blue! My OS is updated in the background by our IT Dept, so I have no admin control. But, I did notice that GPU performance (Mac OS preferences) was unchecked. When I checked it, I no longer have the InDesign problem. I don't know why yours is grayed out. But here's a link to an article about Macs and GPU. 

 

https://helpx.adobe.com/indesign/using/gpu_performance.html

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

Sorry, I meant to write that I checked GPU performance in InDesign prerences. Same screen as the OP shows.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

As I have reported on other threads, it's a new bug in InDesign 20.0.1.

 

Turning GPU on fixes the issue, which doesn't help users like you who don't have the GPU option available at all.

 

You can roll back to 20.0 in the Creative Cloud app:

leor_0-1733943147364.png

 

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 11, 2024 Dec 11, 2024

Copy link to clipboard

Copied

LATEST

P.S. As further tests revealed, reverting to 20.0 doesn't necessarily make this bug go away, even though it appears to be only introduced in 20.0.1.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines