Second opened document window opens larger than monitor

Community Beginner ,
Sep 11, 2018 Sep 11, 2018

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... and you have to click the green button to bring the bottom bar into view every.single.time.

It's just a nuisance, anyway to remedy it?

Thanks

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correct answers 1 Correct answer

Adobe Community Professional , Sep 17, 2018 Sep 17, 2018

Turn on the Application frame

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Adobe Employee ,
Sep 11, 2018 Sep 11, 2018

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Hi there,

We are sorry to hear about this. I would request you to please share a small video of the issue so that I can try to reproduce issue at my end and share it with concerned team.

Regards,

Srishti

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Community Beginner ,
Sep 11, 2018 Sep 11, 2018

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Hi Srishti

I shot a short video with my iphone but don't know how to attach it.

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Community Beginner ,
Sep 13, 2018 Sep 13, 2018

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Disappeared eh?

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Adobe Employee ,
Sep 13, 2018 Sep 13, 2018

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Hi there,

Sorry about the delay. As Bob mentioned please upload it to Creative Cloud/ Dropbox/ Google Drive and share a download link.

Regards,

Srishti

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Adobe Community Professional ,
Sep 13, 2018 Sep 13, 2018

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You can't. Upload it somewhere and provide a link.

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Adobe Community Professional ,
Sep 13, 2018 Sep 13, 2018

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Are you working on a laptop with an external monitor? Are you using multiple monitors? If working on a laptop, try disconnecting the external monitor and try it that way to see if the problem still occurs.

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Community Beginner ,
Sep 13, 2018 Sep 13, 2018

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It's on iMac, not a laptop. Thanks for any help.

Dropbox - IMG_9571.MOV

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Community Beginner ,
Sep 17, 2018 Sep 17, 2018

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*crickets*

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Adobe Community Professional ,
Sep 17, 2018 Sep 17, 2018

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Do you have both the application frame and application bar enabled?

Under your interface preferences, what are the choices in the Panels area?

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Community Beginner ,
Sep 17, 2018 Sep 17, 2018

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Just the Application Bar.

Screen Shot 2018-09-17 at 10.30.30 AM.png

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Adobe Community Professional ,
Sep 17, 2018 Sep 17, 2018

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Turn on the Application frame

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Community Beginner ,
Sep 17, 2018 Sep 17, 2018

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Hi Bob

Is that the only option?

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Adobe Community Professional ,
Sep 17, 2018 Sep 17, 2018

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For your “issue?” Yup.

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Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

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Hi there,

Thanks for sharing the video. I addition to what Bob has mentioned, I would request you to please try these steps: 

  • Maximise the second file.
  • Save and Close
  • Reopen that file again and check how it looks.

I have checked on my system and reconfirmed that when the file is saved on Minimized/ Maximised mode it open in the same mode when you open it next time.

Please check out this video: Adobe Creative Cloud

Regards,

Srishti

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Community Beginner ,
Sep 17, 2018 Sep 17, 2018

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That didn't work. Looks like Bob's answer is indeed the only option.

Thanks all.

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Adobe Community Professional ,
Sep 17, 2018 Sep 17, 2018

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Frankly, I don't know how anyone can work without it turned on.

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Community Beginner ,
Sep 17, 2018 Sep 17, 2018

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Quite easily actually. I get a lot of client changes via e-mail and sometime it's easier just to drag the window over a bit so I can read them from the e-mail below and make quick changes.

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New Here ,
Jun 24, 2022 Jun 24, 2022

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I would agree with mmdesign, I was having the same issue today and I dislike the application frame for the same reasons - it gets in my way. This seems like a glitch that should be worked out by Adobe. However, the good news is, I turned the application frame on then off again, and that seems to have resolved the problem!

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Contributor ,
Jun 24, 2022 Jun 24, 2022

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This nuisance happens to me all the time too... on my work computer and my home computer. The second, third etc documents that are open make the window taller than the screen, and sometimes even shorter. Clicking the green + window button will zoom it to the right size but it just keeps happening every time there's more than 1 document open. Using the frame is not an option.

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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Hi @Jeremy AB , the script I posted below can be triggered when a document is opened or created. I run it as a startup script. You can give it a try by copying this script into your InDesign Startup Scripts folder (Applications⁩ ▸ ⁨Adobe InDesign 20XX⁩ ▸ ⁨Scripts⁩ ▸ ⁨startup scripts⁩) and restart ID:

 

https://shared-assets.adobe.com/link/1bcadb55-47c2-4637-4ef5-043336de50ab

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Contributor ,
Jun 24, 2022 Jun 24, 2022

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Thanks but it doesn't really fix the problem. I want my windows to fill up the available space, not part of it. If I adjust the script to 100% size, it doesn't take the panels into account and the window expands underneath them.

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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You should be able to work out the percentage for your panel setup. If you screen capure your entire screen and measure the pixel width to the panel edge the percentage would be that number divided by the full screen width. So on my iMac it would be .92 (2945/3200):

 

Screen Shot 16.png

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Explorer ,
Jun 27, 2022 Jun 27, 2022

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Thanks, but that only works if you always have the same setup. I have a couple that I switch between depending on the job.

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Contributor ,
Jun 27, 2022 Jun 27, 2022

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Same here.

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