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Selection Tool is painfully slow using trackpad in InDesign

Explorer ,
Nov 16, 2016 Nov 16, 2016

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I'm running the latest 2017 version of InDesign on Mac Sierra OS (though I think the problem cropped up on 2016 version too) on a MacBook Pro.

In short, my trackpad/selection tool/text tool drags really slowly when on the pasteboard, to the point where it is actively slowing down my workflow and causing jobs to take far longer than they should.

I don't think it's a trackpad problem as it works fine in every other application, in Finder, in browsers etc.

In InDesign it returns to its normal speed when I am off the pasteboard (for instance, accessing panels or the toolbar, it reverts to how it should be) but on the pasteboard/working on a document, it's dreadful! I've trashed preferences, restarted etc.

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Community Expert ,
Nov 16, 2016 Nov 16, 2016

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What happens if you are using a mouse?

Mike Witherell

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Explorer ,
Nov 17, 2016 Nov 17, 2016

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Hi Michael, I'd never tried it with a mouse but having just attached my old Magic Mouse, it's exactly the same problem using a mouse as the trackpad.

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Explorer ,
Mar 03, 2017 Mar 03, 2017

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LATEST

Just in case it helps anyone, I appear to have located my problem and it seems a bit obvious now.

It was lag when using a second monitor. If InDesign was open in my bigger screen attached via HDMI, it lagged.

If I dropped it back over onto my laptop screen, the lag was gone.

Any experiences of second-screen lag for anyone...?!

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Adobe Employee ,
Nov 16, 2016 Nov 16, 2016

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Hi ED,

Can You please follow the workaround related to turning Off the preferences mentioned at InDesign CC 2017 slow

InDesign CC 2017 slow​ If that does not work please share your file with me, i need to investigate further.

You can share with me at monsingh@adobe.com

Thanks in Advnace.

Regards,

Monica Singh

InDesign Team

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