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June 2, 2008
Question

shaded box shows up when printing using drop shadow effects on text

  • June 2, 2008
  • 3 replies
  • 38689 views
When we use drop shadows effects on text a background shows up on the printed copy.
We use Mac OS X (Tiger and Leopard), Indesign CS3.
Suppose you have a photo as a background and you want a drop shadow on the text that is on top of the photo, where the text box is there will be a screened color on top of the photo. This doesn't show on screen. It's like the drop shadow goes all over the place.

We print on a Xerox Docu5000 using Spire CPX-50, a digital press.

What can do that? I don't think it's the resolution of the raster effects, I'm pretty sure
I checked that.

Thank you.

Louis
    This topic has been closed for replies.

    3 replies

    March 22, 2013

    I've had this probelm while pritning to my large format printer (HP L25500) and when it screws it up it's an expensive mistake. I've found that rather than exporting or printing to a pdf if you save it as a JPEG out of InDesign it will flatten everything and keep the weird box from showing up.

    Downsides:

    1) You get a JPEG for every page in your document which is fine for large format pritning but could be more trouble than its worth if you're doing a many paged file.

    2) If you're using bleed it won't come over in the JPEG. To fix that set your page to be slightly larger and manually add crop marks.

    Note:

    I tried saving it as a JPEG out of Acrobat Pro once I made the pdf (to keep my crops and bleeds), but the color went all kinds of crazy. This is why I say to export it as a JPEG directly out of InDesign

    I'm using CS5.5 running on a PC with Windows 7. I don't have this problem while pritning to any of the other output devices in the building (Canon 8500, Canon 6000, Konica 1050, or my RipIt Speed Setter).

    June 2, 2008
    I just realized that this happens with PMS colors, and not CMYK.
    BobLevine
    Community Expert
    Community Expert
    June 2, 2008
    http://indesignsecrets.com/eliminating-ydb-yucky-discolored-box-syndrome.php

    Bob
    Participant
    March 31, 2010

    I found that post doesn't help. I use CS4 and export my work as PDFs. I don't have to see it printed -- the file shows all text with drop shadows has some weird crap in the background whether I export using 1.3 (Flattener leaves a white line around the text) or 1.4 (black box.) This is really frustrating and a bug that Adobe should've fixed years ago since it has existed for so long.

    Shame on  Adobe. This is just plain shameful.

    Participant
    March 31, 2010

    You just reopened a two year old post with a rant.

    I hope you feel better but you should look up the meaning of a bug before you throw the term around. It's also proper protocol to give us some details if you actually want help. What operating system? How are you viewing the file? I'm going to guess that you're on a Mac and viewing it in preview.

    If that's the case, take it up with Apple. Preview simply can't handle advanced PDFs. If it's not the case, then post the file somewhere for us to look at.

    Bob


    Yes, that was a rant because this is super frustrating!

    I was going to post a sample but I opened the PDF in photoshop, saw the squares were gone, then saved it again as a PDF and now it pops up in Preview with out the squares. Great that I found a fix, but it's stupid I have to use a workaround when I have to meet deadlines.

    I still feel justified in my rant -- Preview doesn't have any issues with any other PDFs, except for InDesign's, and since InDesign creates software for Apple, this is an issue they should handle. Again, shame on Adobe -- fix the problem, don't provide workarounds.