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mikek41420236
mikek41420236
Participating Frequently
December 5, 2024
Question

Share for Review. Can create a link, and then looses it

  • December 5, 2024
  • 1 reply
  • 216 views

Hello.

 

When one of our staff is using Share for review and creates a link, it works for a while, and then the document looses the link. The link is gone, even though she has saved the document.

 

And when se recreates the link, it disappears again after a while.

 

Anyone else who has had this problem and have a solution?

Is there a setting we are missing? I doubt it since it works for all others at our office.

 

Best Regars Fredrik

This topic has been closed for replies.

1 reply

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
December 5, 2024

Hi @mikek41420236,

 

Thank you for reaching out!

To better assist you with the issue of the "Share for Review" link disappearing, could you please provide the following details?

  1. What version of InDesign is being used?
  2. Can you share the details of the operating system (OS) you're using?
  3. Is this happening with just this file, or does it occur with multiple files?

Additionally, have you tried resetting the preferences to see if that resolves the issue? You can find steps to do so here: Reset Preferences in InDesign. It could help eliminate any configuration-related issues.

Let me know if that helps or if you need further assistance!

 

Best,
Abhishek Rao

mikek41420236
mikek41420236Author
Participating Frequently
December 5, 2024

Hello. 

She is using vesion 19.5 x64 for InDesign.

Operating system is Windows 11.

It doesen't seem to happen in other docuiments. And anothjer collegue tried a copy of the document that does not work for her. And experienced the same thig. The link dissappeared.

 

So probably something in the file then I guess. Sorrect?

 

 

Abhishek Rao
Community Manager
Abhishek RaoCommunity Manager
Community Manager
December 5, 2024

Hi @mikek41420236,  

 

Thanks for the update! Based on your explanation, it does seem like the issue might be file-specific. Could you please share the problematic file with us via Direct Message so we can test it on our end? This will help us identify the cause and provide a more accurate solution.  

Looking forward to your response!  

 

Best,  
Abhishek Rao  

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