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royjevans
Participant
December 6, 2024
Question

Share for Review: public access no longer an option

  • December 6, 2024
  • 1 reply
  • 737 views

Hi there

Until today, I never had an issue with Share for review (apart from "Could not update the artefact" errors every now and then. But now, I only get the Share for Review window with just the "Only invited people can comment" option - I used to be able to select the Piublic access option, but this is now gone. And when I do create a share link based on the only option available to me, I get a red error box saying "Error getting invited people". The link it created also does not work - saying "Something went wrong".

I have not changed a thing, and this only started happening today. 

I've tried:
* Reinstalling InDesign
* Clearing the cache and preferences
* Logging in and out of my CC desktop app.

Any help much appreciated.

System: Mac Studio M1 Ultra running Sonoma 14.6.1, 64 GB RAM

This topic has been closed for replies.

1 reply

royjevans
royjevansAuthor
Participant
December 6, 2024

Forgot mention, InDesign is v 20.0.1

Abhishek Rao
Community Manager
Community Manager
December 6, 2024

Hi @royjevans,

 

Thank you for reaching out! To better understand the issue, could you please confirm the following details:

  1. The version of InDesign you are currently using.
  2. If the issue started after a specific update or any changes made in InDesign.
  3. Have you tried resetting the preferences in InDesign? (Hold Cmd+Ctrl+Opt+Shift when launching InDesign). Reference:https://adobe.ly/3D3IvLz

Looking forward to your response so we can assist you further!

 

Best,
Abhishek Rao

royjevans
royjevansAuthor
Participant
December 7, 2024

I'm running InDesign 20.0.1

It changed literally overnight with no changes or updates to any software (either Adobe or Apple OS). 

I've tried everything, including resetting preferences, reinstalling InDesign and logging in and out of Creative Cloud. Nothing has worked and I don't understand why it's happened.