Participant

Question

Sleep mode issues with InDesign - Macbook Pro M2 Max 64 gb ram

Forum|Forum|2 years ago
March 5, 2024
7 replies
2822 views

Hi hoping someone can help me with the issues im having with my new MacBook pro m2 max 15" 64gb ram.

I do a lot of work in Indesign creating documents and factsheets etc. I tend to move around a lot with my macbook and the issue i am having is when i close the screen and the mac goes into esentially sleep mode, when i open and log back into my mac indesign still has my documents open but the screen is grey on every file, meaning i have to close down and reopen the programme.

I played around with some settings in InDesign turning on and off the GPU performance but nothing seems to help.

If anyone has any theories or ideas on how to fix this would appreciate the help.

My mac is updated to the latest os.

marcel franco

Participant

I have the exact same issue, running on Macbook M1 Max, Ventura 13.2. So it's not only a Sonoma issue I guess..but it's very annoying indeed.

D

defaultrbfx003ex9gk

Participant

I'm on Sequoia 15.5 and still experiening this same issue. It's so frustration having to restart Indesign many times a day. Althought I have just discovered that switching between View > Overprint Preview seems to quick fix but a long term solution would be great.

leonardc18823883

Participating Frequently

I have the exact same issue.

Macbook Pro M1. Sonoma 14. Adobe Indesign up to date.

BobLevine

Community Expert

Is Sonoma? Lot's of issues with the initial releases.

leonardc18823883

Participating Frequently

I run on Sonoma 14.4.1. The first version was released more than a year ago.

N

NYMacQuestion

Participant

I recently set up a new Mac Mini & Studio Display with the current InDesign (2024) and am experiencing the same VERY annoying issue & am posting simply in the hope that Adobe figures this out ... Working on page layout / typesetting is an inherently long process during which I take many short breaks and having to close & then re-open all of my ID files is both frustrating and a very poor work-around.

James Gifford—NitroPress

Legend

While there may be a fix, now or soonish — on Mac especially, problems like this are often related to new OS updates that Adobe hasn't fully caught up with — the immediate solution would seem to be (1) set sleep to a longer interval and/or (2) disable it altogether. You really aren't saving anything, power or screen durability, by having your system snooze for ten minutes.

F

FunkyBee

Known Participant

I encounter the same issue. The problem occurs when the system wakes up after sleep or when the monitor is tuned off and on. When awake or switching on the monitor the InDesign document window drops halfway the screen. When I double click on the document window upper bar to bring it back to the original position, the page area and paste board area sometimes even turns into a solid color, sometimes magenta, sometimes light grey, sometimes … The page layout is not visible. I have to save, close and reopen the document to get the normal view. 🙄

As an end user I cannot determine if these graphical problems are caused by macOS or app programming by Adobe. The dropping issue of the InDesign document window is present since M1 and I guess it’s hard for Apple or Adobe to fix that. The window dropping issue was also present in Illustrator and Photoshop. But I've read in some threads that this issue has been solved. Illustrator and Photoshop work fine on my system.

________________________________
Mac Studio M2 Max 12C/30C/16C/64GB/512GB SSD 

2 TB SSD externally TB4 

macOS Ventura 13.6.6 

Asus ProArt 329C > connected with USB-C and 4K resolution

Adobe InDesign 19.3

Rishabh_Tiwari

Legend

Hi,

I'm sorry to hear about the trouble. Please try the suggestion shared in this discussion and let us know how it goes.

Thanks

Rishabh

M Cor

Participant

Hi!

I have the same issue with Indesign (2024, version 19.2). I work on a Mac Studio/M1 Max + Studio Display and macOS Monterey (version 12.7.3). Turn of the GPU helps temporarily, but since I ticked the box ”prevent automatic transition to sleep when the screen is off” (sorry, I dont’t know the correct frase in english) in the computer settings (power save) the problem with blank or grey screen in Indesign after sleep seems to be solved – so far. ; )

James Gifford—NitroPress

Legend

A bit of a side comment, but as someone who has never come to love laptops on any level, I have never had a system that reliably managed sleep/hibernate features. I long ago learned to close, if not apps, at least docs before closing the lid.

Yes, yes, I realize this is an antiquated viewpoint and kids today open and shut their laptops all day long... but I'll take the extra step, every time, just to avoid damaged and lost docs and the need to hard-reboot to unlock a broken app. I defy anyone to say there's a time or productivity issue/advantage either way, and I prefer not to have to recover or fix work in the name of some imagined convenience.

BobLevine

Community Expert

What is the EXACT operating system you are running?

C

Chris34084055yftuAuthor

Participant

Hi Bob, thanks for your question. It's updated to OS Sonoma 14.3.1 but the issue has been there since i got the machine mid - late 2023 from my workplace. It's had two OS updates since iv had it.

BobLevine

Community Expert

Unfortunately, I don't know enough about Sonoma to really help out but are there any O/S level settings you can play around with?

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