Inspiring

Answered

Slow down switching to another open document with ID 15.1.1 on Windows 10

Forum|Forum|5 years ago
July 2, 2020
5 replies
6183 views

I have recently upgraded my Windows 10 system to ID 15.1.1. I commonly have two (or more) documents open and need to switch between them. I normally use Alt-Tab, but sometimes switch by clicking on the other application's tab. Either way, it seems to lock up ID temporarily. If I wait (30-60) seconds, it does make the switch, but this was instantaneous in previous versions and is really slowing my workflow. Any idea how to get this fixed?

{Renamed by MOD}

Correct answer See More Dan Can

This problem is often caused by missing fonts in the document causing the delay.

S

See More Dan CanCorrect answer

Participant

This problem is often caused by missing fonts in the document causing the delay.

K

Kürşad Çakır

Participant

I get same problem with Adobe Illustrator. There are not missing fonts but when I tested non-text contained documents then there is not problem.

Any idea for Adobe Illustrator?

BobLevine

Community Expert

Ask in the Illustrator forum. This is an old topic and I'm going to lock it.

MelissaPM

Participant

This happens to me all the time and it doesn't matter if I update the docs. My job requires me to be in multiple ID files at once and I can't tell you the slow down this causes me every day. Have you found a way around it?

Srishti Bali

Community Manager

Hi there,

Sorry about the trouble this issue has caused. We're currently investigating this. I would request if you could upvote this issue here (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40462342-indesign-incre...) and stay tuned for updates.

This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

Regards,

Srishti

K

kirilt21667373

Participant

Hi there,

is there already a solution for this issue?

I'm having the same problem with InDesign 2022 running on MacBook Pro with MacOS Catalina.

Thank you for a reply.

MelissaPM

Participant

Hi there! I DID find a solution to this.

When we use InDesign, it creates a cache of everything we do in the application. As time goes on, the memory grows and ultimately slows us down. We can avoid this by clearing our cache when we start to notice a delay.
You can delete the replaceable InDesign SaveData by holding down the following keys, Windows: Shift+Ctrl+Alt Mac OS: Shift+Control+Option+Command, while InDesign is launching. A box will appear asking if you want to delete your preference files. Click yes, and your cache will clear, allowing you to jump from document to document with no wait time. I now move quickly in and out of files and this little trick did not disrupt any of my defaults or fonts.

David Popham

Participating Frequently

Does it occur with all documents, or just specific ones?

C

Cyndee MAuthor

Inspiring

I didn't answer immediately as I wasn't sure. Now I see it is specific documents. I have 3 documents from a previous version which are similar (use same fonts). Two are almost all text, little or no graphics and one is almost all graphics, little text. The 2 documents that are mainly text are the ones that are the problem. The one that is mainly graphics (and it is a much larger, bulkier pages with many more pages than the others) is fine.

BobLevine

Community Expert

Are you using a document fonts folder for either of this documents?

C

Cyndee MAuthor

Inspiring

No, am not. I only use the Windows font directory. And no font manager or other add-ons.

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