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Klаus
Inspiring
March 11, 2021
Question

Slow performance while launching inDesign 2021 and other Adobe apps on Windows 10

  • March 11, 2021
  • 2 replies
  • 2154 views

Hi there!

 

My latest InDesign version (16.1 x64) under Win10/64 takes very long to start-up, like about 3 minutes, before I could even to a STRG-N or something.

 

This is also true with my latest Photoshop as well as Illustrator, so I’d guess it’s not just the apps’ fault only.

 

What can I do to improve this situation?

 

Thanks a lot!

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Dov Isaacs
Legend
March 14, 2021

Some considerations here:

 

(1)  For the first time after updating to a new version of these applications, they create new sets of preferences and configurations, possibly converting them from earlier versions of the same applications.

 

(2)  Check how many fonts you have installed on your system. Part of Adobe application initialization is spent enumerating all the fonts you have installed on your system. If you make changes (adding, deleting, replacing) to the fonts, these applications do a full font enumeration which could account for an awful lot of disk and CPU activity before the applications are ready to use.

 

(3)  In conjunction with (2), if your computer is still using a conventional magnetic rotating disk drive, most seriously consider updating it to an SSD (solid state disk). These days, that is probably the most dramatic and cost effective way to boost your computer's performance (including application start-up time and font enumeration). And if you do still have an old, antique spinning disk drive, make sure you defragment early and often. (Note that SSDs don't require any defragmentation since there is no mechanical overhead to access non-adjacent disk sectors!)

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
Community Expert
March 14, 2021

Where SSDs do increase boot time - I never knew it would have increased speed for applications, that is news to me.

I have an SSD and an i7 7700HQ and InDesign takes an absolute age to start up - I don't have a lot of fonts, only enable fonts on Adobe Fonts from time to time. 

 

My hard drive isn't particularly full and it defragments often.

 

 

 

Park Street Printers
Known Participant
January 21, 2022

I have a Samsung 970 Pro 1 TB ssd and an i7 9700k, and it takes InDesign and Illustrator over 10 minutes to load in Windows 10 or 11. Photoshop takes a few seconds. This problem has been going on for the entire 3+ years I've used this system. Trashing Preferences, reinstalling, disabling or removing fonts... nothing helps. It takes as long with 100 fonts as it does with 9000. I built another system at the same time, using the same model ssd but a Threadripper 2950x, and it loads InDesign and Illustrator within a few seconds. I know it can't be the hardware. an i7 9700k is a pretty decent cpu. My only clue is that, after a major system update, InDesign and Illustrator will load very quickly, but only until the system is rebooted. After that, it's back to 10 minutes or so waiting. They also randomly freeze for a minute or two every now and then. It's driving me crazy. I haven't found any help at all.

Srishti Bali
Community Manager
Community Manager
March 11, 2021

Hi there,

 

Sorry to hear about this trouble. Could you please confirm when did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

 

Try booting the system into Safe Mode ( https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode ) and check how it works there. It starts your system so that it performs certain checks and prevents third party software/ services from automatically loading or opening. If it works fine in Safe mode, then there is some third party service or application like antivirus, plugins or web extensions which are conflicting with the InDesign.

 

 

Regards,

Srishti

Klаus
KlаusAuthor
Inspiring
March 11, 2021

Thanks, Srishti,

 

that seems to lead to some improvement ...

 

Before Safe-Mode Start: 3:10 minutes

After Safe-Mode Start: 1:40 minutes

 

This issue did worsen gradually following the last two or so app updates, I’d say.